Ken Ganley Honda North Olmstead

Good customer service They did some very good troubleshooting... and then they came up with a very detailed plan with costs to fix the issue that they found. They did some very good troubleshooting... and then they came up with a very detailed plan with costs to fix the issue that they found. More

Thanks Ganley It was Great. Karen Lotts was my sales person and I dont see her in the survey results but it was great. Thank you, Ganley! It was Great. Karen Lotts was my sales person and I dont see her in the survey results but it was great. Thank you, Ganley! More

Friendly, outstanding, top notch Just leased my second Pilot from Ganley and a civic for my son. My son has also leased an Accord in the past. Ron in management and Jeff in sal Just leased my second Pilot from Ganley and a civic for my son. My son has also leased an Accord in the past. Ron in management and Jeff in sales are true professionals and treat you like family. They are a pleasure to deal with and worth the drive from Lake County to North Olmsted. I will never go anywhere else for my car shopping needs. More

Kindness This purchase took about two days. My salesman was the main reason I purchased the car. Cesar was very patient and very kind. He never lost his patien This purchase took about two days. My salesman was the main reason I purchased the car. Cesar was very patient and very kind. He never lost his patience. I will go back and buy again because of the kindness of my sales person. Thank you. More

Pilot Lease First leased vehicle, experience was very good. The Sales Rep, Manager and Finance were pleasant, professional and courteous. No pressure. Nall was ve First leased vehicle, experience was very good. The Sales Rep, Manager and Finance were pleasant, professional and courteous. No pressure. Nall was very knowledgeable and took the time to explain all of the features of the vehicle, all of the specifics pertaining to the leasing process and answered all the questions I had. Dave in Finance respectively provided any details if requested throughout the documentation signoff. Felt like I was getting honest feedback from Bob when he came out to see me. More

Great service, nice people I have taken my 2011 Element to Ganley Honda for all maintenance and service since I bought the vehicle. The service department always gets me in rig I have taken my 2011 Element to Ganley Honda for all maintenance and service since I bought the vehicle. The service department always gets me in right on time, performs the work while I wait, and honors competitors coupons. More

New pilot We bought a used pilot that was making noise from the timing belt pullies. The service team actually replace the whole belt along with the pullies for We bought a used pilot that was making noise from the timing belt pullies. The service team actually replace the whole belt along with the pullies for me even though they didn’t have to which was really nice. They gave us a nice loaner car as well. Great professional experience. That is why this is our third purchased car from Ganley Honda north Olmsted . More

Outstanding Cesar (sales) and Eric (finance) were great ! Fine dealership and although several minutes from my home, about 35 minutes, we will be back in the futu Cesar (sales) and Eric (finance) were great ! Fine dealership and although several minutes from my home, about 35 minutes, we will be back in the future. More

Efficient, Friendly, Expedient Very knowledgeable and friendly sales team. Worked hard to get me in the car I wanted and at a better price than expected. Thank You Very knowledgeable and friendly sales team. Worked hard to get me in the car I wanted and at a better price than expected. Thank You More

Great service appointment My oil change and tire rotation went as expected, and James and Wendy were both very helpful. My car was clean and finished in a reasonable amount of My oil change and tire rotation went as expected, and James and Wendy were both very helpful. My car was clean and finished in a reasonable amount of time. More