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Ken Ganley Honda North Olmstead
North Olmsted, OH
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Friendly and Efficient Everyone from the phone to the service technician was fantastic. No one enjoys taking their car to be serviced, yet this was an excellent experience. Everyone from the phone to the service technician was fantastic. No one enjoys taking their car to be serviced, yet this was an excellent experience. More
James -excellent- I had it all planned to stop at Starbucks. There was traffic and I would’ve been late for the appointment. James offered to take me at that moment to I had it all planned to stop at Starbucks. There was traffic and I would’ve been late for the appointment. James offered to take me at that moment to get my Chi Tea at to Starbucks. Just the fact he said that so quickly and no hesitation warmed my heart. He was very sincere. More
Fast, easy and friendly! The Ganley service team is great. I'm always greeted with a smile, an offer of a free car wash and Mike always knows what I mean when I say "it's mak The Ganley service team is great. I'm always greeted with a smile, an offer of a free car wash and Mike always knows what I mean when I say "it's making this weird noise like this....". Keep up the great work! More
Always a pleasure working with the service department I have purchased two vehicles from Ganley Honda and have been satisfied with the sales and the service that I have received service department has alw I have purchased two vehicles from Ganley Honda and have been satisfied with the sales and the service that I have received service department has always been a pleasure to work with very friendly and helpful More
Excellent service as usual Got an oil change with free tire rotation. Free tire rotation because I purchased tires at Ganley. Ganley matched lowest price I found locally so th Got an oil change with free tire rotation. Free tire rotation because I purchased tires at Ganley. Ganley matched lowest price I found locally so this was a no brainer. I used the complementary shuttle service to work. Service was great and my car was washed. What's not to like? More
Welcoming First time at the dealer for service. It was very nice and was helped promptly. Nice and clean seating area. Hassle free which is always nice. First time at the dealer for service. It was very nice and was helped promptly. Nice and clean seating area. Hassle free which is always nice. More
My favorite dealership Pete k, pat k, and Brian were amazing. Helping me find a car that not only suited my needs but doing it while keeping me in budget. Very informative a Pete k, pat k, and Brian were amazing. Helping me find a car that not only suited my needs but doing it while keeping me in budget. Very informative and knowledgeable when it came to the cars and made my experience fun and easy. Needless to say anyone who I know that needs a car I’ll be Sending here. Amazing staff, thank you for making me feel right at home as soon as I walked in the door! More
Good Experience Overall an excellent experience. I was having some service done as well as getting a recall addressed (airbag). Pricing came in where I expected. W Overall an excellent experience. I was having some service done as well as getting a recall addressed (airbag). Pricing came in where I expected. Work was completed in a day (I dropped the car off in the AM and picked it up in the late afternoon). Throughout the day the service department (James) kept me informed of the status and when it would be ready for pickup. Arriving a little early I spent some time in the waiting area which was comfortable and had coffee/hot chocolate available. All in all a pleasant experience. More
What a GREAT TEAM This was my second time there getting my car serviced, and the team was friendly and very helpful! They did a great job both times! This was my second time there getting my car serviced, and the team was friendly and very helpful! They did a great job both times! More
Can't he happier We have been going to Ganley Honda for many years, with many cars. The main reason is the service Dept, is awesome. Mike was my advisor this time an We have been going to Ganley Honda for many years, with many cars. The main reason is the service Dept, is awesome. Mike was my advisor this time and was truly professional and guided me through the process. He needs to get back into the gym. Haha More