Ken Ganley Honda North Olmstead

Wonderful car wonderful experience They treat the customer as number one and go above and beyond to do everything they can for you. So far the car itself is wonderful. They treat the customer as number one and go above and beyond to do everything they can for you. So far the car itself is wonderful. More

Thank you Great job. They were able to complete the job under the amount of time quoted. All of the staff I met were very friendly. I appreciate your help. Great job. They were able to complete the job under the amount of time quoted. All of the staff I met were very friendly. I appreciate your help. More

Awesome! Wendy provides excellent customer service for my situation. She called me frequently during the time my car was in the shop to give me updates. Wendy provides excellent customer service for my situation. She called me frequently during the time my car was in the shop to give me updates. More

Quick Diagnostic and Tepair of a Starting Problem I brought the car in at noon. Out by 2:15. New starter installed. Waiting room better than most. This is the kind of service I like. I brought the car in at noon. Out by 2:15. New starter installed. Waiting room better than most. This is the kind of service I like. More

Oil Changr Tire Rotation and Recall Fix Mike was great! Thorough, kind, and accommodating. I needed to be able to pick up my child from school and he offered me a loaner vechile. The car was Mike was great! Thorough, kind, and accommodating. I needed to be able to pick up my child from school and he offered me a loaner vechile. The car was also done in a timely fashion. Thanks for great service. More

excellent James was very nice and professional. Explained everything before adding any service to the bill. It took about the estimated time. I always like James was very nice and professional. Explained everything before adding any service to the bill. It took about the estimated time. I always like the free car wash! And the waiting area is pleasant, and the coffee was good. Overall, excellent experience. More

Fast service Gio was very helpful and answered all my questions. Dealership was very nice with complimentary snacks. Dave worked with me on my financing- very help Gio was very helpful and answered all my questions. Dealership was very nice with complimentary snacks. Dave worked with me on my financing- very helpful. More

Purchased car from out of state Drove 7 hours to look at a car. Sales man thought we agreed on price in which we didn’t. Car was certified but still had things wrong. Dealer had a Drove 7 hours to look at a car. Sales man thought we agreed on price in which we didn’t. Car was certified but still had things wrong. Dealer had a few days notice that I was coming out. I also put a down payment on the car. Car wasn’t clean and while we were doing the paper work the had it detailed. Not exactly a detail job that I would be proud of. Dog hair all over the back seats, crayons in the seat track and there was still the sticker from the auction where the car was purchased and that was stuck to the passenger seat. More

Good customer service They did some very good troubleshooting... and then they came up with a very detailed plan with costs to fix the issue that they found. They did some very good troubleshooting... and then they came up with a very detailed plan with costs to fix the issue that they found. More

Thanks Ganley It was Great. Karen Lotts was my sales person and I dont see her in the survey results but it was great. Thank you, Ganley! It was Great. Karen Lotts was my sales person and I dont see her in the survey results but it was great. Thank you, Ganley! More