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Ken Ganley Honda North Olmstead
North Olmsted, OH
4,004 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,004 reviews
May 16, 2019
Oil change and maintenance Polite, informative and quick service. The service person was personable and helpful and explained what was going to be done and the amount of time it Polite, informative and quick service. The service person was personable and helpful and explained what was going to be done and the amount of time it would take. She also explained what I would need in the future. More
by CHERYLMARUNIAK
Verified CustomerEmployees Worked With
Wendy Fees
May 15, 2019
Great service and experience! This was my first time at this dealership and everyone I interacted with was very kind and helpful. I mainly worked with Bobby Ross, who helped me wi This was my first time at this dealership and everyone I interacted with was very kind and helpful. I mainly worked with Bobby Ross, who helped me with returning my old lease early and starting a new lease. He made me feel very comfortable in all steps of the process and was extremely helpful. Car shopping is always so stressful to me but he made me forget all about that. I expected to come in and just look at cars and maybe talk numbers, but I ended up leaving with a new car! He really made the entire process super easy. I'm happy with the deal we agreed on and Bobby definitely went out of his way to help with returning my previous lease, as well. I'll definitely be reaching out to him when my current lease ends. More
by FD
Employees Worked With
Bobby Ross
May 13, 2019
Courteous and thorough Friendly people who do not try to over sell unnecessary services. I asked for tire rotation but they said it was unnecessary since tire life was nearl Friendly people who do not try to over sell unnecessary services. I asked for tire rotation but they said it was unnecessary since tire life was nearly up, saving me some money! More
by markmelohio
Employees Worked With
Michael Landino
May 13, 2019
Great service I had great service, friendly customer service, excellent and convenient communication, and timely completion. I don’t have any complaints. I’ll defin I had great service, friendly customer service, excellent and convenient communication, and timely completion. I don’t have any complaints. I’ll definitely be back! More
by MRANDMRSMCHUGH
Employees Worked With
James Zappitelli
May 13, 2019
Love my 2014 Honda Civic! I had my 2014 Honda Civic in for preventive care. The air conditioner needed a new part. I was given a loaner car for my use during the day and my car I had my 2014 Honda Civic in for preventive care. The air conditioner needed a new part. I was given a loaner car for my use during the day and my car was ready the next day. It's working great! A little pricey, but I trust the skill of the mechanics, so in the end it's worth it to me. More
by MLC
Employees Worked With
Wendy Fees
May 11, 2019
A Review This is a review. It requires a minimum of 25 words. I got my car serviced at Ganley Honda. I found the experience to be acceptable. This is a review. It requires a minimum of 25 words. I got my car serviced at Ganley Honda. I found the experience to be acceptable. More
by kmarv34
Employees Worked With
Wendy Fees
May 11, 2019
the best experience buying a car in my entire life! Cesar is the best saleman we have ever had when buying a car. He was patient, knowledgeable, never pushy and polite. If I could rate him 1 thru 10 he Cesar is the best saleman we have ever had when buying a car. He was patient, knowledgeable, never pushy and polite. If I could rate him 1 thru 10 he would get a 12! More
by PUDDLESG
Employees Worked With
Gentleman who helped us sign documents, can't remember his name., Cesar Sandoval, Jacob Wells
May 09, 2019
Very good experience Everyone was helpful with the purchase of our HR-V. Could have used help with the GAP on the financing. We feel that charge could have been avoided. A Everyone was helpful with the purchase of our HR-V. Could have used help with the GAP on the financing. We feel that charge could have been avoided. All in all, though, a very good experience. More
by DUCK0806
Employees Worked With
Eric Roder, Michael Peters, Adel Yahya
May 09, 2019
Wendy and Jim were exzceptional Wendy was easy to work with and exceptionally efficient and Jim, who replaced the oil pan for us, was very knowledgeable. 5 star rating. Wonderful exp Wendy was easy to work with and exceptionally efficient and Jim, who replaced the oil pan for us, was very knowledgeable. 5 star rating. Wonderful experience. More
by edwardgian
Employees Worked With
Jim (in service), Wendy Fees
May 08, 2019
30k service on 2018 Odyssey Service completed on my 2018 Honda Odyssey exceeded my (already high) expectations. Routine 30,000 mile service, a few minor repairs, and sliding door Service completed on my 2018 Honda Odyssey exceeded my (already high) expectations. Routine 30,000 mile service, a few minor repairs, and sliding door recall were all properly completed faster than expected. My service advisor, James Zappitelli, once again provided great help from beginning to end. James ALWAYS is there for the customer. In fact, James is the reason I bought my 2018 Odyssey from Ganley rather than in my home state of FL as he was providing the same outstanding service for my 2015 Odyssey while visiting in OH. More
by GMan
Employees Worked With
James Zappitelli
