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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,923 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,923 reviews

January 18, 2023

Excellent service Wendy Fees always provides friendly and competent service -such a pleasure to do business with her and Ganley More

by Cron10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
January 09, 2023

Jacob W. He was very helpful when I first called. He answered all my questions. It was quick to respond to my offer. I enjoyed my experience. would recommend More

by bkb098
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Witkiewicz
Jan 11, 2023 -

Ken Ganley Honda North Olmstead responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2023

Great customer service and experience. No high-pressure sale. Was able to take time to review options and make a decision. I did not feel trapped! More

by SAMANTC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Brady Stang
Jan 11, 2023 -

Ken Ganley Honda North Olmstead responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2023

Buyer Beware of off brand used vehicle purchases from Ganley. Salesman shared and boasted the great warranty transfer of a 2020 Hyundai with confirmation by manager through Carfax. Upon finalizing the de More

by TRU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Nadvit, Kelly Kidd, Brady Stang
Jan 06, 2023 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future.. Thank you again for your feedback. It helps us to get even better.

January 03, 2023

Jacob is outstanding. High energy, Pleasant and kind. Mike was great. Great buying experience. We will highly recommend More

by mslynn1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike from finance, Jacob Witkiewicz
Jan 05, 2023 -

Ken Ganley Honda North Olmstead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 28, 2022

Great people in sales and service departments. Wendy takes great care of us every time we get one of our cars serviced. More

by howard123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli
Dec 30, 2022 -

Ken Ganley Honda North Olmstead responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 21, 2022

One of the best dealerships I've had the pleasure of working with. Ed, James and Wendy in the service department go out of their way to make you feel welcome and appreciated. I've had nothing but posi More

by russelldesnoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein
Dec 22, 2022 -

Ken Ganley Honda North Olmstead responded

Hi, we are so happy to read such a great review about Ken Ganley Honda North Olmsted! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2022

First off let me say the one star is for the service department. Sales is outstanding always four stars plus. But I have brought my 2020 HRV in twice because the heat takes over an hour to get warm. I e More

by dgriffie16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Zappitelli
September 29, 2022

This is the second car I obtained through Ken Ganley Honda; one lease, and now one purchase. Tiffany Kruzer is terrific to work with, and the rest of the staff are amazing as well. More

by dee6240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer
Oct 26, 2022 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2022

The BEST Salesperson ever. At a time when cars are difficult to locate, Tiffany did it within just a few weeks! Knowledgeable, friendly and thoughtful all at the same time. More

by Elayne
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer
Aug 29, 2022 -

Ken Ganley Honda North Olmstead responded

Hi Elayne, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Honda North Olmsted

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