
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Simple Tiffany made the whole process easy, she was very friendly, easy to work with. No wasting time, we were in and out with our new car quickly Tiffany made the whole process easy, she was very friendly, easy to work with. No wasting time, we were in and out with our new car quickly More
Pleased! I had called and scheduled my service appointment but had forgotten to mention an issue I had with the visor on the drivers side. Not only were they a I had called and scheduled my service appointment but had forgotten to mention an issue I had with the visor on the drivers side. Not only were they able to take care of the problem but the also mentioned that it had been noted that my brake fluid needed changing. Everything was addressed in a reasonable amount of time. I left the dealership very pleased. More
leasing experience Too much haggling in the leasing process, especially given the advertised lease price. Had to insist on getting my vehicle keys and once I did the ne Too much haggling in the leasing process, especially given the advertised lease price. Had to insist on getting my vehicle keys and once I did the negotiation became more reasonable. More
Replacement of Tire James provided excellent service in getting me in quickly to replace a tire I had problems with and needed to replace it immediately, He also noted t James provided excellent service in getting me in quickly to replace a tire I had problems with and needed to replace it immediately, He also noted that I need to address a maintenance item and it was taken care of thus saving me an additional trip to the dealership. More
Bobby Ross is the best! My entire experience with Ganley Honda was excellent especially my salesperson Bobby Ross! I will not hesitate to recommend this dealership and of cou My entire experience with Ganley Honda was excellent especially my salesperson Bobby Ross! I will not hesitate to recommend this dealership and of course Honda cars. More
Great service all the way around. A wonderful experience and I won't go anywhere else. However, I schedule my appointment by phone and the person answering your main number needs to pu A wonderful experience and I won't go anywhere else. However, I schedule my appointment by phone and the person answering your main number needs to put a "smile" in her voice. She makes me feel like I am bothering her or she is overworked. More
Informative and efficient. Wendy went over with me what I wanted done, stated how much time it should take and asked if I was going to wait for the vehicle. I was in and out soo Wendy went over with me what I wanted done, stated how much time it should take and asked if I was going to wait for the vehicle. I was in and out sooner than expected. A great way to run a service department. More
It is always a great experience at Ganley Honda. I have taken my car to Ganley Honda since I bought it in December 2012. Everyone is friendly and helpful and I feel welcome. They always explain what I have taken my car to Ganley Honda since I bought it in December 2012. Everyone is friendly and helpful and I feel welcome. They always explain what my car needs and I feel confident I am taking care of it for a long life. Even when I just come in for a car wash, I feel at home. Last time, Jame came out and helped dry my car! Wow! He explained why they cannot have a dryer because of city ordinances. Thanks for your great customer service. More
Fast, efficient and friendly service Wendy is always a smiling and helpful soul. She got me in, got the work done. She recommended repairs of some leaks that I was not aware of. I did not Wendy is always a smiling and helpful soul. She got me in, got the work done. She recommended repairs of some leaks that I was not aware of. I did not have the time then, but will schedule that work soon. All that and got me on my way. My car hit 200,000 miles last week and runs as good as when I bought it, all with standard maintenance at Ganley Honda! More
Very personable!!! Jake was an extreme pleasure to work with! Since we were referred to him, he made sure that our experience buying our very own first car was easy, and Jake was an extreme pleasure to work with! Since we were referred to him, he made sure that our experience buying our very own first car was easy, and as quick as possible! We went in one week and were not able to get into the car we had inquired about, but 2 weeks later got into an even better one that was even more affordable! If you were to ask me, I would very highly recommend using Jake as your salesman! More