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Ken Ganley Honda North Olmstead
North Olmsted, OH
3,970 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,971 reviews
May 31, 2019
Happy dad We received great pricing without haggle, car and papers were ready when we arrived, no hard sell on extras, and out the door quickly. Couldn’t have a We received great pricing without haggle, car and papers were ready when we arrived, no hard sell on extras, and out the door quickly. Couldn’t have asked for a better car buying experience. More
by JOHN.GERAK
Verified CustomerEmployees Worked With
Jeff Nowak
May 30, 2019
Everyone at Ganley Honda is very helpful. Besides being very helpful, James and the entire service staff are very knowledgeable. They do everything they can to make waiting for my car a pleas Besides being very helpful, James and the entire service staff are very knowledgeable. They do everything they can to make waiting for my car a pleasant experience. More
by Joanne 134
Employees Worked With
James Zappitelli
May 30, 2019
Honda is family The service department never skips a beat here. Doesn't matter who I talk to or what I need they do a great job of every aspect. I dealt with James The service department never skips a beat here. Doesn't matter who I talk to or what I need they do a great job of every aspect. I dealt with James this visit and it's hard to find someone who goes above and beyond like he does. I could write something about everyone in service but just know your group here in north olmstead are not only looking it for Honda, but looking or for Honda's customers as well. More
by CODY_FISHER
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Jeff Smith, Michael Landino, Curt Frate, Tim Costa
May 29, 2019
A good deal. Good experience. They were quick. They entertained our counter offers and got us a good deal. They were friendly and worked hard to get us into a new Good experience. They were quick. They entertained our counter offers and got us a good deal. They were friendly and worked hard to get us into a new car. More
by ZACHICARDI11
Employees Worked With
Dennis Kisela, Michael Peters
May 29, 2019
Very good price for an excellent SUV!!!!! I had done my research and knew what vehicle I wanted to buy and with what extras I wanted included. They gave me an excellent price right from the b I had done my research and knew what vehicle I wanted to buy and with what extras I wanted included. They gave me an excellent price right from the beginning. No run-around....that was the best part! More
by DMOYSAN
Employees Worked With
Peter Kash, Rob Dickens
May 29, 2019
Excellent purchasing experience! Just purchased a 2019 Honda Pilot from Ganley Honda. Pete Kash and Rob Dickens helped me with getting everything done from overseas. I was working wit Just purchased a 2019 Honda Pilot from Ganley Honda. Pete Kash and Rob Dickens helped me with getting everything done from overseas. I was working with them from Egypt so the car would be ready for me when I move to Cleveland and they both were really helpful. Can’t thank those guys enough!! More
by AHMED_F_OMAR
Employees Worked With
Peter Kash, Brian Walls, Rob Dickens
May 27, 2019
Honda I would recommend this Honda to anyone looking to get a car. The sales staff was helpful and did everything the could to meet my needs and get me the I would recommend this Honda to anyone looking to get a car. The sales staff was helpful and did everything the could to meet my needs and get me the best deal. More
by MOLICULES2
Employees Worked With
Brian Walls, Mike Homolak
May 26, 2019
Great Sales Team Horrible Management We had an excellent saleswoman (Karen) who did everything she could to find a solution, however the manager that was on duty at the time was very rude We had an excellent saleswoman (Karen) who did everything she could to find a solution, however the manager that was on duty at the time was very rude, unprofessional, and it was obvious he considered us a waste of his time. Our vehicle we were trying to trade-in had a sticker on the door with a different vin number than the hood (news to us as well) and rather than check both vin numbers, he only used the doors number to justify classifying our car as a junk car and offering us next to nothing for the trade. When i realized that they only checked the door and not the hood, I went to them to ask if they had checked the other and his response was "I already knew it was not worth the effort." It's a shame such a great sales staff is lead by such a poor and unprofessional manager. More
by fouts
Employees Worked With
Ron Hazelton, Karen Lotts
May 25, 2019
Always courteous Still happy to take my '14 Honda Odyssey to Ganley. The waiting room is clean and comfortable. The service staff are straight forward and honest. M Still happy to take my '14 Honda Odyssey to Ganley. The waiting room is clean and comfortable. The service staff are straight forward and honest. My only complaint is they seemed to be short staffed and I waited 10+ minutes to speak with a Service Admin. Everyone was busy. More
by MMCAWLEY
Employees Worked With
James Zappitelli
May 23, 2019
Bought my 1st car! Jeff Nowak is the best! He is very honest and open and not very pushy. He is very helpful and he has a good vibrant personality! Jeff Nowak is the best! He is very honest and open and not very pushy. He is very helpful and he has a good vibrant personality! More
by BOBSYJOSE
Employees Worked With
Brian Walls, Jeff Nowak
