
Ken Ganley Honda North Olmstead
North Olmsted, OH
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60K oil change Wendy was very kind to me and accommodating. I enjoyed the service at this site more than others. I would use this dealership in the future. Wendy was very kind to me and accommodating. I enjoyed the service at this site more than others. I would use this dealership in the future. More
Easiest car buying experience ever! I have never had a car buying experience so easy before. I was on the website and did an online chat with my sales associate Tiffany Kruzer. I gave he I have never had a car buying experience so easy before. I was on the website and did an online chat with my sales associate Tiffany Kruzer. I gave her my info and the stock # of the car I was interested in. Showed up for my appointment the car was ready. There was no gimmicks or fine print. The sale was exactly as advertised. Tiffany was friendly, organized and professional. The finance guys were also top notch. I was in and out very quickly. And the people that prepped the car did outstanding work. The car was spotless. I am very impressed, and will definitely be back. More
Quality employees Fair price and quick service for replacing starter on 2014 Accord. Also, had recall work done on 2016 Accord the same day. Since I was at the dealer Fair price and quick service for replacing starter on 2014 Accord. Also, had recall work done on 2016 Accord the same day. Since I was at the dealership they "squeezed" me in that day and within the time frame given. I did notice Wendy and another empolyee help an elderly woman with the coffee machine in the waiting room. If they will help with the small stuff when they think no one is watching I feel very comfortable trusting them with making sure I get great service. More
Giovanni is helpful and so nice. I absolutely love my new Honda Odyssey! The purchase process was easy and the price was fair! I’d highly recommend Ganley Honda and Giovanni Izzo! I absolutely love my new Honda Odyssey! The purchase process was easy and the price was fair! I’d highly recommend Ganley Honda and Giovanni Izzo! More
Good service from staff. Free coffee was excellent. Looking forward to coming back for my first oil change. Thank you for the convenient service that was given from staff. Free coffee was excellent. Looking forward to coming back for my first oil change. Thank you for the convenient service that was given More
Oil and tires Stopped in for an oil change and tire rotation and was very happy with the friendly and prompt service. My car was ready when promised and the dealers Stopped in for an oil change and tire rotation and was very happy with the friendly and prompt service. My car was ready when promised and the dealership was very clean. More
Feels like I'm part of their family Johnie Izzo has been my car guy for years. Great dealership that cares. Focused on us and walked us through the process. Gave us a good deal on tra Johnie Izzo has been my car guy for years. Great dealership that cares. Focused on us and walked us through the process. Gave us a good deal on trade in. More
Service at Ganley, NO--Always a Pleasant Experience I never worry about the outcome of my service appointment because whatever is needed to properly maintain my Accord is always brought to my attention- I never worry about the outcome of my service appointment because whatever is needed to properly maintain my Accord is always brought to my attention--and only what is needed. There are never any surprises!! More
Very kind, helpful, informative I just purchased my Honda a month ago, so I was panicked to see a nail in my tire! I took my care to the dealership and everyone who helped me was kin I just purchased my Honda a month ago, so I was panicked to see a nail in my tire! I took my care to the dealership and everyone who helped me was kind and patient as I internally freaked out. The service was fast, I only waited about an hour and there were several people ahead of me. They answered all my questions a and never made me feel like I was wasting their time or that they were bored with me. I truly appreciated the attention and respect they gave me. More
Great service and customer appreciation Dropped my car off for an oil change at my assigned appointment time and had no wait. They also informed me that a recall on the battery management se Dropped my car off for an oil change at my assigned appointment time and had no wait. They also informed me that a recall on the battery management sensor was due also. Went across the street for breakfast while they worked on it to a diner. While across the street waiting for my car to be finished worked on, it began raining heavily and when I was informed my car was done, they even drove across the street to pick me up so that I would not have to walk in the rain. Will be returning to this dealership in the future for service and any car needs. More