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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,006 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,006 reviews

June 13, 2019

60K oil change Wendy was very kind to me and accommodating. I enjoyed the service at this site more than others. I would use this dealership in the future. More

by Ckaminski
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

We are glad you had such great service and we hope to see you again soon!

June 13, 2019

Easiest car buying experience ever! I have never had a car buying experience so easy before. I was on the website and did an online chat with my sales associate Tiffany Kruzer. I gave he More

by DDGRIFFIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

We are happy you had such a great buying experience with Tiffany!

June 13, 2019

Quality employees Fair price and quick service for replacing starter on 2014 Accord. Also, had recall work done on 2016 Accord the same day. Since I was at the dealer More

by RICHARDDONNELLY58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for this feedback! We strive for amazing customer service and we are glad to hear this!

June 13, 2019

Giovanni is helpful and so nice. I absolutely love my new Honda Odyssey! The purchase process was easy and the price was fair! I’d highly recommend Ganley Honda and Giovanni Izzo! More

by Tfratini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni "Gio" Izzo, Curt Frate
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback! We are glad our staff provided exceptional service!

June 13, 2019

Good service from staff. Free coffee was excellent. Looking forward to coming back for my first oil change. Thank you for the convenient service that was given More

by NJB2332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Peters, Cesar Sandoval
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

We are glad you had a great experience with service and our facility!

June 13, 2019

Oil and tires Stopped in for an oil change and tire rotation and was very happy with the friendly and prompt service. My car was ready when promised and the dealers More

by MW.SANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for the feedback on service and the facility!

June 13, 2019

Feels like I'm part of their family Johnie Izzo has been my car guy for years. Great dealership that cares. Focused on us and walked us through the process. Gave us a good deal on tra More

by Tanchak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Giovanni "Gio" Izzo
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

We are glad you have had such a great experience with Gio!

June 13, 2019

Service at Ganley, NO--Always a Pleasant Experience I never worry about the outcome of my service appointment because whatever is needed to properly maintain my Accord is always brought to my attention- More

by LMColombo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lorenzo, Wendy Fees, Giovanni "Gio" Izzo, James Zappitelli, Michael Landino
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for this feedback! We aim to recommend what is needed and necessary!

June 12, 2019

Very kind, helpful, informative I just purchased my Honda a month ago, so I was panicked to see a nail in my tire! I took my care to the dealership and everyone who helped me was kin More

by MELANIEGIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jul 12, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your review. We are happy to hear that our staff is providing excellent service!

June 12, 2019

Great service and customer appreciation Dropped my car off for an oil change at my assigned appointment time and had no wait. They also informed me that a recall on the battery management se More

by Jmk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

We appreciate this feedback on our quality customer service!

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