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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,007 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,007 reviews

June 20, 2019

Always good We always have great service here. They are fast and friendly. Kids enjoy the free hot chocolate and cookies. Also enjoy ealking around the showroom w More

by M_HELLTRAIN69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Frate
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for this feedback! We are glad this process was so easy!

June 20, 2019

Easy process. Nice people. Jake communicated through email so we didn't have to waste time in the dealership. We were in and out in less than an hour. More

by THEDIMACS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Filimon, Jacob Wells
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback!

June 20, 2019

Salesmen Brady Stang and Bobby Ross. Brady and Bobby took amazing care of my Mom. She has not purchased a car in 15 years and they were patient, understanding and very knowledgeable. They More

by Sandy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Ross, Brady Stang
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback! We are happy to hear that our staff is providing exceptional care to clients!

June 20, 2019

Fast service Quick oil change. Car washed. Part needs to be ordered for the window under warranty. Clean waiting room and bathrooms friendly Environment. A More

by SANDRA-TROTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for the feedback on your service and our facility!

June 20, 2019

Cleanest Shop I’ve Seen Well organized and thorough service. They walked me back to my car to talk about an issue and I was shocked at the cleanliness level. Very impressive More

by DPLACHTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for this feedback, we are happy everything was exceptional!

June 20, 2019

Pilot recall I was immediately greeted and asked if I wanted a car wash after my service and was then greeted by Michael who was very friendly and professional. He More

by WSKOWRONSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

We are happy you had such a great experience and our staff was able to provide quality service.

June 19, 2019

Excellent I had 2 vehicles in 2 days at your facility. James took care of me both times. Both were taken care of quickly and efficiently. While we purchased the More

by SANDMAN5483
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

We are so glad you had a great experience and we appreciate the feedback on our staff!

June 18, 2019

Recall Service I took my Honda Civic Sport in for a recall that was on the car and was told it would be about an hour. About fifteen minutes later my car was finishe More

by SHELBIKSULLIVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stein
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

We are happy to hear we could provide the fastest, service possible!

June 17, 2019

Great service start to finish I went in for an oil change and to have my hazard lights checked out. James, my service rep was very pleasant and professional. The service was quic More

by MYINNERBALANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jun 19, 2019 -

Ken Ganley Honda North Olmstead responded

We are happy you had such a great experience with our dealership and service!

June 17, 2019

Oil Change/rooftop carrier installation Great customer service at reasonable price. Everybody was friendly and very prompt with my service. I will definitely recommend others to the Ganley S More

by BElzeer@PGLawyer.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 19, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for the feedback!

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