Ken Ganley Honda North Olmstead

Review I received an oil change and a touch up paint pen for my vehicle. Everything was smooth, simple, and the staff was very helpful. I enjoyed my speedy, I received an oil change and a touch up paint pen for my vehicle. Everything was smooth, simple, and the staff was very helpful. I enjoyed my speedy, yet thorough service. More

Great Service. The staff both on the phone and in person was very friendly. Greeted and checked in efficiently upon arrival and my questions were answered respectfu The staff both on the phone and in person was very friendly. Greeted and checked in efficiently upon arrival and my questions were answered respectfully even though I was the one operating the air conditioning incorrectly! It is always a pleasant experience bring my car in for service. Thank you. More

Great experience Dropped car off quickly the night before. Called at 9:30 to come pick up. They went over car work performed and what to expect next Dropped car off quickly the night before. Called at 9:30 to come pick up. They went over car work performed and what to expect next More

Fast and Friendly It doesn't matter how busy the dealership and service department is, the service is always completed correctly, cost effective, in a timely manner and It doesn't matter how busy the dealership and service department is, the service is always completed correctly, cost effective, in a timely manner and with a smile! The service department always rolls out the red carpet. They are all great... but I've work with Mr. Landino for years. He is a true asset to Ganley Honda! More

Patrick knows his stuff. Patrick was so helpful when I told him I had no idea what I wanted and he helped me in my price range. When I went back the next day he wasn’t able to Patrick was so helpful when I told him I had no idea what I wanted and he helped me in my price range. When I went back the next day he wasn’t able to help me but Johnie did and reassured me that Patrick would get this commission. They did the ins and outs, had car fax’s, and I felt reassured. They even checked my car on a lift before I left to double check. They were WONDERFUL. I couldn’t ask for a less painful experience! More

Pleased! I had called and scheduled my service appointment but had forgotten to mention an issue I had with the visor on the drivers side. Not only were they a I had called and scheduled my service appointment but had forgotten to mention an issue I had with the visor on the drivers side. Not only were they able to take care of the problem but the also mentioned that it had been noted that my brake fluid needed changing. Everything was addressed in a reasonable amount of time. I left the dealership very pleased. More

Simple Tiffany made the whole process easy, she was very friendly, easy to work with. No wasting time, we were in and out with our new car quickly Tiffany made the whole process easy, she was very friendly, easy to work with. No wasting time, we were in and out with our new car quickly More

leasing experience Too much haggling in the leasing process, especially given the advertised lease price. Had to insist on getting my vehicle keys and once I did the ne Too much haggling in the leasing process, especially given the advertised lease price. Had to insist on getting my vehicle keys and once I did the negotiation became more reasonable. More

Replacement of Tire James provided excellent service in getting me in quickly to replace a tire I had problems with and needed to replace it immediately, He also noted t James provided excellent service in getting me in quickly to replace a tire I had problems with and needed to replace it immediately, He also noted that I need to address a maintenance item and it was taken care of thus saving me an additional trip to the dealership. More

Great service all the way around. A wonderful experience and I won't go anywhere else. However, I schedule my appointment by phone and the person answering your main number needs to pu A wonderful experience and I won't go anywhere else. However, I schedule my appointment by phone and the person answering your main number needs to put a "smile" in her voice. She makes me feel like I am bothering her or she is overworked. More