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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,971 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,971 reviews

June 13, 2019

Oil and tires Stopped in for an oil change and tire rotation and was very happy with the friendly and prompt service. My car was ready when promised and the dealers More

by MW.SANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for the feedback on service and the facility!

June 13, 2019

Feels like I'm part of their family Johnie Izzo has been my car guy for years. Great dealership that cares. Focused on us and walked us through the process. Gave us a good deal on tra More

by Tanchak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Giovanni "Gio" Izzo
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

We are glad you have had such a great experience with Gio!

June 13, 2019

Service at Ganley, NO--Always a Pleasant Experience I never worry about the outcome of my service appointment because whatever is needed to properly maintain my Accord is always brought to my attention- More

by LMColombo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lorenzo, Wendy Fees, Giovanni "Gio" Izzo, James Zappitelli, Michael Landino
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for this feedback! We aim to recommend what is needed and necessary!

June 12, 2019

Very kind, helpful, informative I just purchased my Honda a month ago, so I was panicked to see a nail in my tire! I took my care to the dealership and everyone who helped me was kin More

by MELANIEGIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jul 12, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your review. We are happy to hear that our staff is providing excellent service!

June 12, 2019

Great service Staff was very helpful and efficient. Got me in and out without any hassles. They found the problem got it fixed and it didn't cost me a dime. More

by ROLANDOTERRY605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Jake Filimon, Michael Peters, Eddie Sullivan, Michael Landino
Jul 12, 2019 -

Ken Ganley Honda North Olmstead responded

We are happy to provide you with excellent service!

June 12, 2019

Great service and customer appreciation Dropped my car off for an oil change at my assigned appointment time and had no wait. They also informed me that a recall on the battery management se More

by Jmk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 21, 2019 -

Ken Ganley Honda North Olmstead responded

We appreciate this feedback on our quality customer service!

June 11, 2019

Service Came in for oil change, spark plugs, change of filters, change of tire. Wendy was very forward and transparent with what was being done and why. More

by jkisel0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 12, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your review and your business!

June 11, 2019

Great experience I have purchased from here, I bring my 4 car fleet of Honda's here for service and have never had a bad experience. Online scheduling for service is More

by ajt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Kanieski, Curt Frate
Jul 12, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for this review and always choosing us!

June 10, 2019

Quick and efficient walk in service. Able to get right in on a walk in for oil change. Wendy was friendly and very informative. The waiting room with wi-fi was a good thing! More

by LISAMHEBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 12, 2019 -

Ken Ganley Honda North Olmstead responded

We are happy you enjoyed your service and our facilities!

June 10, 2019

Oil Change Everything was great and I always deal with Wendy Fees. She's friendly and knowledgeable and is an asset to Ganley Honda. Only issue was that it took More

by MPOMPEANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 12, 2019 -

Ken Ganley Honda North Olmstead responded

We are sorry to hear that you did not get that car wash! Stop in anytime and we will wash it happily!

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