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Ken Ganley Honda North Olmstead
North Olmsted, OH
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Oil and tires Stopped in for an oil change and tire rotation and was very happy with the friendly and prompt service. My car was ready when promised and the dealers Stopped in for an oil change and tire rotation and was very happy with the friendly and prompt service. My car was ready when promised and the dealership was very clean. More
Feels like I'm part of their family Johnie Izzo has been my car guy for years. Great dealership that cares. Focused on us and walked us through the process. Gave us a good deal on tra Johnie Izzo has been my car guy for years. Great dealership that cares. Focused on us and walked us through the process. Gave us a good deal on trade in. More
Service at Ganley, NO--Always a Pleasant Experience I never worry about the outcome of my service appointment because whatever is needed to properly maintain my Accord is always brought to my attention- I never worry about the outcome of my service appointment because whatever is needed to properly maintain my Accord is always brought to my attention--and only what is needed. There are never any surprises!! More
Very kind, helpful, informative I just purchased my Honda a month ago, so I was panicked to see a nail in my tire! I took my care to the dealership and everyone who helped me was kin I just purchased my Honda a month ago, so I was panicked to see a nail in my tire! I took my care to the dealership and everyone who helped me was kind and patient as I internally freaked out. The service was fast, I only waited about an hour and there were several people ahead of me. They answered all my questions a and never made me feel like I was wasting their time or that they were bored with me. I truly appreciated the attention and respect they gave me. More
Great service Staff was very helpful and efficient. Got me in and out without any hassles. They found the problem got it fixed and it didn't cost me a dime. Staff was very helpful and efficient. Got me in and out without any hassles. They found the problem got it fixed and it didn't cost me a dime. More
Great service and customer appreciation Dropped my car off for an oil change at my assigned appointment time and had no wait. They also informed me that a recall on the battery management se Dropped my car off for an oil change at my assigned appointment time and had no wait. They also informed me that a recall on the battery management sensor was due also. Went across the street for breakfast while they worked on it to a diner. While across the street waiting for my car to be finished worked on, it began raining heavily and when I was informed my car was done, they even drove across the street to pick me up so that I would not have to walk in the rain. Will be returning to this dealership in the future for service and any car needs. More
Service Came in for oil change, spark plugs, change of filters, change of tire. Wendy was very forward and transparent with what was being done and why. Came in for oil change, spark plugs, change of filters, change of tire. Wendy was very forward and transparent with what was being done and why. More
Great experience I have purchased from here, I bring my 4 car fleet of Honda's here for service and have never had a bad experience. Online scheduling for service is I have purchased from here, I bring my 4 car fleet of Honda's here for service and have never had a bad experience. Online scheduling for service is easy to use. The service advisors are pleasant and I never feel like they're trying to "up-sell". A great bunch of people. More
Quick and efficient walk in service. Able to get right in on a walk in for oil change. Wendy was friendly and very informative. The waiting room with wi-fi was a good thing! Able to get right in on a walk in for oil change. Wendy was friendly and very informative. The waiting room with wi-fi was a good thing! More
Oil Change Everything was great and I always deal with Wendy Fees. She's friendly and knowledgeable and is an asset to Ganley Honda. Only issue was that it took Everything was great and I always deal with Wendy Fees. She's friendly and knowledgeable and is an asset to Ganley Honda. Only issue was that it took an hour and a half for just an oil change, no car wash. Usually I'm done in an hour.. More