Ken Ganley Honda North Olmstead

Excellent Service Dropped my car off for a scheduled Oil and Brake fluid change, as well as a tire rotation. Dropped it off at 10am and was told it would be about 1.5 Dropped my car off for a scheduled Oil and Brake fluid change, as well as a tire rotation. Dropped it off at 10am and was told it would be about 1.5 hours. Sure enough, 11:35am I got a message that my car was ready to go! James was very friendly and explained everything that was going to happen with my car very well. More

Excellent service Very professional, Very helpful to assist me when I had my problem, Did follow up. He has always been great when I have dealt with Mike in the past to Very professional, Very helpful to assist me when I had my problem, Did follow up. He has always been great when I have dealt with Mike in the past too More

Wendy helped me and she is always professional and very frie I always take my car to this dealership. I bought it from this dealership and they are the only ones who touch my car. The price I thought was too h I always take my car to this dealership. I bought it from this dealership and they are the only ones who touch my car. The price I thought was too high for a starter but I guess I can't do anything about that. More

Average Service Good customer service, yet I was back in another dealership a week later due to Ganley forgetting to recalibrate the TPMS. This caused unnecessary ala Good customer service, yet I was back in another dealership a week later due to Ganley forgetting to recalibrate the TPMS. This caused unnecessary alarm, irritation, and simply a waste of time. More

First questionable experience Left my car for four hours. As soon as I left I knew something wasn’t right. The car drove differently than before I brought it in .... not on a goo Left my car for four hours. As soon as I left I knew something wasn’t right. The car drove differently than before I brought it in .... not on a good way. Took it back the next morning but had to schedule an appointment for next week. $700+ and I left with additional issues. After 25+ years of awesome service, this!!! More

Honda Civic Lease The sales associate who helped us with the lease of our Honda Civic was very personable, efficient, and a good listener. The lease deal that we obtain The sales associate who helped us with the lease of our Honda Civic was very personable, efficient, and a good listener. The lease deal that we obtained was adequate. More

keeping Pilot going at 160k We took in our vehicle to get a scheduled oil change, as well as check on a small noise near the front wheel. Fortunately we were told the noise only We took in our vehicle to get a scheduled oil change, as well as check on a small noise near the front wheel. Fortunately we were told the noise only required a minor adjustment, but were also informed that our battery needed immediate replacement, as well as the worsening rear brakes needing replacement. Felt relieved that the wheel noise was not serious, but also felt the impact of other unplanned costly maintenance items. More

Outstanding as Usual. As always, and consistent... service and communication was great. Thank you James and Michael. The technician, the person I spoke with in the service As always, and consistent... service and communication was great. Thank you James and Michael. The technician, the person I spoke with in the service department, twice. Also the car porter was johnny on the spot. As soon as I pulled in he approached me and asked me if I was there to pick up... very attentive. I will very likely buy my next Honda at your location and look forward to more great service. Thanks fellas! Jeff More

Great service We always take our cars (civic end CRV) to Ganley Honda north Olmsted. Have always had good experiences. Great customer service. Cars are both runni We always take our cars (civic end CRV) to Ganley Honda north Olmsted. Have always had good experiences. Great customer service. Cars are both running great. More

Great Service I always receive great service when taking my car to Ganley Honda. James, Kurt and Ed are extremely professional and always address any questions that I always receive great service when taking my car to Ganley Honda. James, Kurt and Ed are extremely professional and always address any questions that I have. Thank you all!! More