
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Regular service plus bad A/C Besides needing regular service on my 2018 Civic, my A/C went bad during the hottest days of late June. Was able to get it scheduled in before the Jul Besides needing regular service on my 2018 Civic, my A/C went bad during the hottest days of late June. Was able to get it scheduled in before the July 4th holiday. Took a few hours, but not as long as expected. Condenser was serviced under warranty. Took advantage of their Customer Waiting area and Wifi, and took care of some work while I waited. Service rep kept me up to date the whole way. Everything that was supposed to get done got done. No mistakes or disappointments. More
Easy and Helpful Originally I had planned on waiting at the dealership for my car, but when a ride pulled though, Wendy was super accommodating. I had requested some o Originally I had planned on waiting at the dealership for my car, but when a ride pulled though, Wendy was super accommodating. I had requested some other things be looked at and again Wendy was spot. She called and had all the information ready and granted all my requests. Pick up of my vehicle was seamless as usual. Wendy typed up my report and got me back on the road in minutes. Will be returning. More
Great Deal, Great Service Andrew was knowledgeable, friendly and great to work with. I got a great price on my lease and am thrilled with my Civic Sport. I suggest test drivi Andrew was knowledgeable, friendly and great to work with. I got a great price on my lease and am thrilled with my Civic Sport. I suggest test driving the 2019 Civic's, they're quicker than you'd expect. Thanks again Andrew and keep it up! More
It went very well I was very satisfied with Wendy and the great service provided. I will bring the car back for service again at a later date too I was very satisfied with Wendy and the great service provided. I will bring the car back for service again at a later date too More
Ganley Honda Service I have worked with Wendy since I bought my Odyssey from Ganley in 2008. She's top notch. I come back to Ganley because of her! I have worked with Wendy since I bought my Odyssey from Ganley in 2008. She's top notch. I come back to Ganley because of her! More
Great new car Great service by Rob and Pete. Rob was very knowledgeable about all vehicles. Very happy with my car. Rides very smooth. Feel the price is higher than Great service by Rob and Pete. Rob was very knowledgeable about all vehicles. Very happy with my car. Rides very smooth. Feel the price is higher than the value and that is the only negative thing. More
2017 civic service Jim scheduled my appt and completely followed up with a reminder. Very courteous and professional. Provided courtesy car service (with an excellent dr Jim scheduled my appt and completely followed up with a reminder. Very courteous and professional. Provided courtesy car service (with an excellent driver, can’t remember his name). Took me back to work upon drop-off of my car. Then when car wasn’t ready gave me a ride home and pick-up when service was complete. Jim explained the car repair took longer than expected, but I was never inconvenienced. Car was washed and work was explained. Definitely a good experience as was the sale of the 4 civics I have leased with Ganley. I believe you have a top notch dealership More
20000 maintenance Great service and friendly and helpful . James offered to drive me to the mall so I could Walk around while waiting for the 2 hour appt. Great service and friendly and helpful . James offered to drive me to the mall so I could Walk around while waiting for the 2 hour appt. More
Great service ! Very quick and thorough, they took the time to check out a tire I was concerned about. I love coming to the dealership! ! Very quick and thorough, they took the time to check out a tire I was concerned about. I love coming to the dealership! More
Stress free! I made an appointment and it was confirmed right away. We arrived on schedule and James Zappitelli processed my van for service. He got us in and out I made an appointment and it was confirmed right away. We arrived on schedule and James Zappitelli processed my van for service. He got us in and out in the time he predicted. More