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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,995 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,995 reviews

March 21, 2025

They did a great job. Wendy was a rock star. They got ne in right away, even though I didn't have an appointment. Outstanding service! More

by poconnor2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Mar 25, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2025

Very pleased. The experience well exceeded my expectations. The staff was superior and the results were superb More

by chuckbehrens123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Mar 25, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2025

They were courteous and professional. They completed the tasks I requested and made recommendations associated with the 60K mile inspection. The time to complete estimates were reasonable More

by Jwarmaline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli, Michael Landino
Mar 23, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

I had a 2:00 appointment and they took me a bit earlier. They thoroughly explained what the service included and approximately how long the wait would be. Aiden was very polite and helpful. Nice clean restr More

by elaine29bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Mar 20, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2025

Tiffany and Mike were super helpful when getting me set up with a new car after mine was totaled. More

by Harlasi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike M. , Tiffany Haggerty-Kruzer
Mar 19, 2025 -

Ken Ganley Honda North Olmstead responded

Hi Harlasi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 12, 2025

Everything went as expected. My oil change was free which only added to my pleasure today. More

by richmoly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Mar 16, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 10, 2025

All staff was not polite and Customer service. The one lady act like she couldn’t help me because the other lady had my car information. She act like she couldn’t answer a question. She said she h More

by debrawalker97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department when you bring your car in, I had a recall
Mar 13, 2025 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 10, 2025

Wendy is always professional when dealing with customers. She explains things well about what to expect. You feel very welcomed there! More

by Rami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Mar 13, 2025 -

Ken Ganley Honda North Olmstead responded

Hi Rami, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2025

Repairs completed quickly and professionally I don’t mind driving a longer distance for good service More

by F947d1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Hadyn Fagerhaug
Mar 11, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Great customer service from my salesman Ethan, who was patient, knowledgeable and professional. Highly recommend contacting him for your new car needs. More

by Caf12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Uechi, Kelly Kidd
Mar 10, 2025 -

Ken Ganley Honda North Olmstead responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!