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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,007 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,007 reviews

July 22, 2019

Outstanding service We visited Ganley looking for a new car for our son who is leaving for college. We were immediately impressed with the approach of their salesmen. The More

by JIMR107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Filimon, Jeff Nowak, Genti Ukshini
Jul 29, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for this review and for your business! We look forwarding to seeing you again!

July 22, 2019

did not return my call re: contract clarification. Why? No contact w/me after the sale last Wed. did not return my request for info concerning the contract. also, only Cesar gave me his card; I do not kno More

by GERRYAUST1942
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Walls, Michael Peters, Cesar Sandoval
Jul 29, 2019 -

Ken Ganley Honda North Olmstead responded

We are so sorry for the lack of communication. This is not normal for us or our sales team, please give us a call at 440-777-9400 and ask for a sales manager so we can clear this up. Thank you.

July 22, 2019

Excellent service Staff is very friendly. My car was ready quickly and they reviewed everything that was done in detail. Very thorough and friendly. Would recommend eve More

by tjagielo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jul 29, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for this review! See you next time!

July 20, 2019

NewLease Went in to see if I could get out of a current lease of a civic and into a hrv. Worked out satisfactory considering I had 15 mos left in the lease. More

by LBAUER922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Michael Peters, Cesar Sandoval, Tim Costa
Jul 30, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for this review! We will see you next time in service! We hope you love your HRV!

July 19, 2019

Outstanding customer service! The staff and great customer service they provide in their service department is what has continued my loyalty for the past two years. Micheal Landin More

by LD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jul 19, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for this review!

July 17, 2019

5000 mile oil change Appointment was 9:30 and car was retrieved immediately for the service . Associate explained additional service to be provided- all fluids checked and More

by SHIRLEY.COONEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli, Rob Dickens
Jul 19, 2019 -

Ken Ganley Honda North Olmstead responded

Happy you had a great experience with us!

July 16, 2019

Helpful The team was helpful and friendly. They made the car buying process less stressful. Gio was always available to answer the questions I had after leavi More

by RMD09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Walls, Giovanni "Gio" Izzo
Jul 17, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback!

July 13, 2019

Awesome They all did an outstanding job! They took care of everything I needed and made sure I was never waiting too long! Very nice people! More

by TIERRA_HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walls, Kelly Kidd, Michael Peters
Jul 17, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback! We are happy you had a great experience.

July 12, 2019

Warranty head light replacement Was able to get my accord in for repair of the LED headlights that just had an extended warranty offer. Was easy to schedule and everything was taken More

by JNJKDBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli, Curt Frate
Jul 17, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your review!

July 12, 2019

Wonderful atmosphere Our Ganley Honda experience was wonderful and hassle free. Neat and clean dealership. Tiffany Kruzer was wonderful and responded to my texts promptly More

by JRKDSCARBROUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Eric Roder
Jul 17, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for this review and your business!

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