
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Outstanding service We visited Ganley looking for a new car for our son who is leaving for college. We were immediately impressed with the approach of their salesmen. The We visited Ganley looking for a new car for our son who is leaving for college. We were immediately impressed with the approach of their salesmen. They were friendly and attentive but not pushy like at most dealerships. Genti was very well versed in the features of the Honda products and did not pressure us to leave with the car that day. When we decided on the Civic we wanted for our son, Genti was not available but Jeff Nowak was more than happy to help with our financing. Due to a family emergency, I had to leave the dealership abruptly but Jeff was able to rush the paperwork to get me on my way while my son and wife waited to complete the financing of the car. I have always had great service at Ganley Hyundai and the service at Ganley Honda was just as great. We will be coming back in the future. More
did not return my call re: contract clarification. Why? No contact w/me after the sale last Wed. did not return my request for info concerning the contract. also, only Cesar gave me his card; I do not kno No contact w/me after the sale last Wed. did not return my request for info concerning the contract. also, only Cesar gave me his card; I do not know the names of the other two Ganley reps involved w/this sale (my Cadillac) and the Honda lease. I purchased 5 Cadillacs from Ganley Central Cadillac; never had a communication problem w/Bill Mash!! Also, Ganley Honda reviews were not good, but I still made the trip to No Olmsted. More
Excellent service Staff is very friendly. My car was ready quickly and they reviewed everything that was done in detail. Very thorough and friendly. Would recommend eve Staff is very friendly. My car was ready quickly and they reviewed everything that was done in detail. Very thorough and friendly. Would recommend every time! More
NewLease Went in to see if I could get out of a current lease of a civic and into a hrv. Worked out satisfactory considering I had 15 mos left in the lease. Went in to see if I could get out of a current lease of a civic and into a hrv. Worked out satisfactory considering I had 15 mos left in the lease. More
Outstanding customer service! The staff and great customer service they provide in their service department is what has continued my loyalty for the past two years. Micheal Landin The staff and great customer service they provide in their service department is what has continued my loyalty for the past two years. Micheal Landino is my guy and he takes really good care of my van needs. . More
5000 mile oil change Appointment was 9:30 and car was retrieved immediately for the service . Associate explained additional service to be provided- all fluids checked and Appointment was 9:30 and car was retrieved immediately for the service . Associate explained additional service to be provided- all fluids checked and tires rotated - wait time was about an hour and a half More
Helpful The team was helpful and friendly. They made the car buying process less stressful. Gio was always available to answer the questions I had after leavi The team was helpful and friendly. They made the car buying process less stressful. Gio was always available to answer the questions I had after leaving the dealership. More
Awesome They all did an outstanding job! They took care of everything I needed and made sure I was never waiting too long! Very nice people! They all did an outstanding job! They took care of everything I needed and made sure I was never waiting too long! Very nice people! More
Warranty head light replacement Was able to get my accord in for repair of the LED headlights that just had an extended warranty offer. Was easy to schedule and everything was taken Was able to get my accord in for repair of the LED headlights that just had an extended warranty offer. Was easy to schedule and everything was taken care of in a timely manner. More
Wonderful atmosphere Our Ganley Honda experience was wonderful and hassle free. Neat and clean dealership. Tiffany Kruzer was wonderful and responded to my texts promptly Our Ganley Honda experience was wonderful and hassle free. Neat and clean dealership. Tiffany Kruzer was wonderful and responded to my texts promptly. We talked over the phone about the car we wanted and she hooked us up. Paperwork was completed, so when we came in, there was practically nothing to do, but sign and drive away with our new Accord. It was just so easy! More