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Ken Ganley Honda North Olmstead
North Olmsted, OH
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Great Experience It was time for my new CRV to have it initial oil change. I took a chance and stopped in at Ganley Honda in North Olmsted to see if I could get squeez It was time for my new CRV to have it initial oil change. I took a chance and stopped in at Ganley Honda in North Olmsted to see if I could get squeezed in on a very busy Saturday. I was pleasantly surprised when they said that it could be done. While waiting for the job to be i sat in a very comfortable and well equipped (coffee, soda, tv, newspaper) area of the dealership. The servive was completed in a reasonable amount of time and at a reasonable cost. More
1st honda lease Assisting my grandson with his 1st new car. Inquired on line, got a quick phone call back and a good lease quote over the phone. It was worth the 45 Assisting my grandson with his 1st new car. Inquired on line, got a quick phone call back and a good lease quote over the phone. It was worth the 45 mile drive .got a sign and drive honda civic sport and drove it home same day. About 3 hrs total at dealership. I've done about a dozen cars with Ganley Mercedes, always treated fairly. More
Repair replace side mirror Needed to replace side Murrow with blind spot camera. When I checked in for the replacement the service rep noted that there was a recall of the shift Needed to replace side Murrow with blind spot camera. When I checked in for the replacement the service rep noted that there was a recall of the shift lever. Techs turned the entire job around and washed my car in one hour. Incredible. More
Quick and simple The ability to create an account then schedule online. The ease of taking care in and waiting, while being informed of anything out of the ordinary an The ability to create an account then schedule online. The ease of taking care in and waiting, while being informed of anything out of the ordinary and whether it's an immediate need or not. More
Regular service plus bad A/C Besides needing regular service on my 2018 Civic, my A/C went bad during the hottest days of late June. Was able to get it scheduled in before the Jul Besides needing regular service on my 2018 Civic, my A/C went bad during the hottest days of late June. Was able to get it scheduled in before the July 4th holiday. Took a few hours, but not as long as expected. Condenser was serviced under warranty. Took advantage of their Customer Waiting area and Wifi, and took care of some work while I waited. Service rep kept me up to date the whole way. Everything that was supposed to get done got done. No mistakes or disappointments. More
Easy and Helpful Originally I had planned on waiting at the dealership for my car, but when a ride pulled though, Wendy was super accommodating. I had requested some o Originally I had planned on waiting at the dealership for my car, but when a ride pulled though, Wendy was super accommodating. I had requested some other things be looked at and again Wendy was spot. She called and had all the information ready and granted all my requests. Pick up of my vehicle was seamless as usual. Wendy typed up my report and got me back on the road in minutes. Will be returning. More
Great Deal, Great Service Andrew was knowledgeable, friendly and great to work with. I got a great price on my lease and am thrilled with my Civic Sport. I suggest test drivi Andrew was knowledgeable, friendly and great to work with. I got a great price on my lease and am thrilled with my Civic Sport. I suggest test driving the 2019 Civic's, they're quicker than you'd expect. Thanks again Andrew and keep it up! More
Ganley Honda Service I have worked with Wendy since I bought my Odyssey from Ganley in 2008. She's top notch. I come back to Ganley because of her! I have worked with Wendy since I bought my Odyssey from Ganley in 2008. She's top notch. I come back to Ganley because of her! More
Great new car Great service by Rob and Pete. Rob was very knowledgeable about all vehicles. Very happy with my car. Rides very smooth. Feel the price is higher than Great service by Rob and Pete. Rob was very knowledgeable about all vehicles. Very happy with my car. Rides very smooth. Feel the price is higher than the value and that is the only negative thing. More
It went very well I was very satisfied with Wendy and the great service provided. I will bring the car back for service again at a later date too I was very satisfied with Wendy and the great service provided. I will bring the car back for service again at a later date too More