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Ken Ganley Honda North Olmstead
North Olmsted, OH
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Helpful The team was helpful and friendly. They made the car buying process less stressful. Gio was always available to answer the questions I had after leavi The team was helpful and friendly. They made the car buying process less stressful. Gio was always available to answer the questions I had after leaving the dealership. More
Awesome They all did an outstanding job! They took care of everything I needed and made sure I was never waiting too long! Very nice people! They all did an outstanding job! They took care of everything I needed and made sure I was never waiting too long! Very nice people! More
Warranty head light replacement Was able to get my accord in for repair of the LED headlights that just had an extended warranty offer. Was easy to schedule and everything was taken Was able to get my accord in for repair of the LED headlights that just had an extended warranty offer. Was easy to schedule and everything was taken care of in a timely manner. More
Wonderful atmosphere Our Ganley Honda experience was wonderful and hassle free. Neat and clean dealership. Tiffany Kruzer was wonderful and responded to my texts promptly Our Ganley Honda experience was wonderful and hassle free. Neat and clean dealership. Tiffany Kruzer was wonderful and responded to my texts promptly. We talked over the phone about the car we wanted and she hooked us up. Paperwork was completed, so when we came in, there was practically nothing to do, but sign and drive away with our new Accord. It was just so easy! More
Service Follow-Up. Worked with Curt before and after the service. As usual, things went smoothly from beginning to end...no issues at all. The entire visit was a good ex Worked with Curt before and after the service. As usual, things went smoothly from beginning to end...no issues at all. The entire visit was a good experience. More
Good service Wendy was friendly and helpful. She explained the repairs and my options in a very straight forward manner. I feel that I made an informed decision Wendy was friendly and helpful. She explained the repairs and my options in a very straight forward manner. I feel that I made an informed decision and left satisfied. Thank you. More
Nall and Tiffany were great to work with! I have worked with Tiffany in the past and she was off the day I needed to come in. She referred me to Nall and let me know I would be in good hands. I have worked with Tiffany in the past and she was off the day I needed to come in. She referred me to Nall and let me know I would be in good hands. Nall was very helpful in finding me the car I wanted. She was patient and quite knowledgeable concerning the newest technologies in the car. Her attention to detail and obvious consideration for my particular preferences were qualities that have earned a lifelong customer. She followed up the following day and sent me a link to review the safety features I had questions about. More
Scheduled Maintenance I got my scheduled oil change/tire rotation and from check-in to completion, everything was great. A friendly associate greeted me as I pulled in, an I got my scheduled oil change/tire rotation and from check-in to completion, everything was great. A friendly associate greeted me as I pulled in, and my service advisor James was friendly, welcoming and appreciative of me bringing my Pilot to Ganley for service. They never pushed me to do any extra service which I greatly appreciate as that was an issue for me at another Honda dealership. Thanks to everyone. More
Very good Personnel were friendly and knowledgeable. Willing to provide expertise to keep auto running well. Will have no problem recommending Ganley Honda to o Personnel were friendly and knowledgeable. Willing to provide expertise to keep auto running well. Will have no problem recommending Ganley Honda to others for service and sales. More
Love my new car I went in to Ganley Honda to lease a new Civic. The process was painless and I ended up with a great car that I adore. Our salesman was friendly and a I went in to Ganley Honda to lease a new Civic. The process was painless and I ended up with a great car that I adore. Our salesman was friendly and answered all our questions. My only complaint is that I went in for the advertised Civic lease deal of $169.00 per month. My credit was run (which is excellent) and our salesman came back with a piece of paper stating our payment would be $249.00. I asked about the difference and was told that included licensing fees, etc. While I find this to be a reasonable explanation, I wish I would have asked to see the breakdown to avoid feeling like I fell for a bait and switch. More