
Ken Ganley Honda North Olmstead
North Olmsted, OH
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problem with tire pressure light/tires every one was very friendly and worked hard to find and correct the problem- which they did. also purchased 2 new tires. thank you for the great serv every one was very friendly and worked hard to find and correct the problem- which they did. also purchased 2 new tires. thank you for the great service i received. More
Efficient and reasonably priced. They got our vehicle in right away and it was done the next day. They were friendly and efficient when scheduling us as well as when we went in to pic They got our vehicle in right away and it was done the next day. They were friendly and efficient when scheduling us as well as when we went in to pick up our van. More
Inspection Check Up I stopped in at Ganley to have a routine inspection performed on my car after a long roadtrip. The service staff performed the inspection quickly, and I stopped in at Ganley to have a routine inspection performed on my car after a long roadtrip. The service staff performed the inspection quickly, and the department took off the $25 charge so I didn't have to spend a penny! While I have had some reservations about the service prices at this location in the past, this visit was a pleasant surprise! Michael Landino, the service associate, was very professional and answered all of my questions! While waiting, I also spoke with Patrick Kanieski about a possible trade-in. He was fantastic and extremely helpful. He showed me possible vehicles that were exactly what I was interested in and provided me detailed information that I can use to weigh my options going forward! More
Oil change Everyone in the service department is very friendly and helpful. My oil change took less than 45 minutes. I have always had a good experience and woul Everyone in the service department is very friendly and helpful. My oil change took less than 45 minutes. I have always had a good experience and would definitely recommend Ganley Honda for purchasing your car and then for maintenance. More
Work was done as promised. James was great. Very friendly. Work was done in the amount of time promised which is very much appreciated. I love my Accord and will most likely get another one. Very friendly. Work was done in the amount of time promised which is very much appreciated. I love my Accord and will most likely get another one. More
Service Very friendly and informative. Explained the service required and why. Went out of their way to make it cheaper. work completed quickly. new servi Very friendly and informative. Explained the service required and why. Went out of their way to make it cheaper. work completed quickly. new service area is nice and convenient. More
The were very courteous and helpful. They were timely, polite and acted in a manner that showed that they cared if i had a good and positive service appointment at your shop. They were timely, polite and acted in a manner that showed that they cared if i had a good and positive service appointment at your shop. More
Recall visit Work was done quickly and I was notified of 30,000 mile work that should be done so that it could be taken care of during this visit and not have to m Work was done quickly and I was notified of 30,000 mile work that should be done so that it could be taken care of during this visit and not have to make another appt. More
Ask for Andrew, he'll take care of you Unfortunately, the sales manager wasn't nice enough to get few dollars off for the lease deal which made me go right across the street to Toyota and t Unfortunately, the sales manager wasn't nice enough to get few dollars off for the lease deal which made me go right across the street to Toyota and they just won me as a customer and a referral for pretty much everyone I know, all of my friends in college and at work loved the Camry Sport instead for a cheaper price than the Civic!! They also gave me bunch of discounts to beat the competition and had way more experience. Mr. Michael said they changed the price on me because I came back after waiting for my paycheck which was so weird, I understand it was a special but I had an agreement and it was closer to releasing the 2020 so keep it!! Andrew was so knowledgeable and friendly though, I would only go back to deal with him, great guy. More
Prompt, dependable service From arrival until service is completed, I felt like a valued customer. The customer waiting area is excellent. I highly recommend that car owners use From arrival until service is completed, I felt like a valued customer. The customer waiting area is excellent. I highly recommend that car owners use dealership service. My CRV is 11 years old and runs like a new car. More