Ken Ganley Honda North Olmstead

unexpected visit, Wendy made sure short time, taken care of! Unexpected visit, " told to come in immediately, very filled schedule but, would be fitted in." Not a good time for this situation to take place due Unexpected visit, " told to come in immediately, very filled schedule but, would be fitted in." Not a good time for this situation to take place due to my Mom in the hospital being POA. It was informed ,"That there was no time period and all the other cars were gone for me to use." I was very uptight but, I went to the dealership to get my car cared for. With my prior 3 Honda's I've never experienced any problems except for the normal care. This is car is four months from when I've had it. I was going to give it a couple hours before I spoke about needing to get a car to get to the hospital. I dealt with Wendy Fees and I told her about my Mom but, nothing was said. An hour and 15 minutes later I was contacted by Wendy and informed, "that my car was ready." I was so pleased and took three deep breaths. I have ALWAYS been had magnificent treatment and service with the service department. With ALL the times dealing with Wendy, she know her job and customer service to be happy to have to come to the service department!!! More

Professional, helpful and curtious You were timely and polite for this regular service check. The work done was complete and done in a quality manner. Finally, your waiting room acc You were timely and polite for this regular service check. The work done was complete and done in a quality manner. Finally, your waiting room accommodations made for a pleasant wait. More

High value; learned a lot. Very good handle on Pilot vs Passport's features and benefits - explained well - helped us figure out what trim level we needed which was mush appreci Very good handle on Pilot vs Passport's features and benefits - explained well - helped us figure out what trim level we needed which was mush appreciated. Excellent plan to learn vehicle functionality including follow up plan if needed. More

Outstanding Bought the Ridgeline from Giovanni Izzo. He is a great salesman. Worked hard to get everything I wanted in my new truck. Took the time to go over ever Bought the Ridgeline from Giovanni Izzo. He is a great salesman. Worked hard to get everything I wanted in my new truck. Took the time to go over everything with me. Answered all of my questions. Brian in finance was great. He had all the paperwork together and was on top of everything. This was a very smooth process. More

Honda service I have been to Ganley Honda with eight cars I believe we all bought from Ganley new Wendy as always takes very good care of us gets The car in and wh I have been to Ganley Honda with eight cars I believe we all bought from Ganley new Wendy as always takes very good care of us gets The car in and when we pick it up it is ready to go washed and fixed she is very good at what she does More

It was great. Thanks. James Z Had the car in for an inspection, as I do a lot of driving for my job. Jmaes and the team, check my car at from end to end, and highlighted issues th Had the car in for an inspection, as I do a lot of driving for my job. Jmaes and the team, check my car at from end to end, and highlighted issues that were cosmetic in nature of really safety concerns. Found my braes were dangerously in need of service and tok care of me quickly and effciently. Great attitude and very focused on quality customer service. well done!! More

Fast and Efficient I had reached out to Tim Nadvit as we have a personal connection. I told Tim what I was looking for and completed the finance application last week. I had reached out to Tim Nadvit as we have a personal connection. I told Tim what I was looking for and completed the finance application last week. All was ready for me when my family and I arrived on Saturday and within 90 minutes we had test drove the car and had finalized the lease and took the car home. Tim was great as was Ali and all that we dealt with in the process. More

will recommend definitely Tiffany and Eric were fantastic to work with and are great assets to your team. will recommend and come back in the future for new lease. Tiffany made Tiffany and Eric were fantastic to work with and are great assets to your team. will recommend and come back in the future for new lease. Tiffany made it so easy and was knowledgeable during every step of the way More

Great Service The best thing Ganley Honda did was to hire Curt Frate away from Jack Matia! I loved the consistent service Curt gave me when he was at Matia and now The best thing Ganley Honda did was to hire Curt Frate away from Jack Matia! I loved the consistent service Curt gave me when he was at Matia and now at Ganley. Great work! More

routine service I came in for a routine oil change & tire rotation but was notified that my car required a software update and mandatory oil change so all I needed to I came in for a routine oil change & tire rotation but was notified that my car required a software update and mandatory oil change so all I needed to pay for was the tire rotation. The staff is always helpful and honest. More