Ken Ganley Honda North Olmstead

Service Very friendly and informative. Explained the service required and why. Went out of their way to make it cheaper. work completed quickly. new servi Very friendly and informative. Explained the service required and why. Went out of their way to make it cheaper. work completed quickly. new service area is nice and convenient. More

Recall visit Work was done quickly and I was notified of 30,000 mile work that should be done so that it could be taken care of during this visit and not have to m Work was done quickly and I was notified of 30,000 mile work that should be done so that it could be taken care of during this visit and not have to make another appt. More

Ask for Andrew, he'll take care of you Unfortunately, the sales manager wasn't nice enough to get few dollars off for the lease deal which made me go right across the street to Toyota and t Unfortunately, the sales manager wasn't nice enough to get few dollars off for the lease deal which made me go right across the street to Toyota and they just won me as a customer and a referral for pretty much everyone I know, all of my friends in college and at work loved the Camry Sport instead for a cheaper price than the Civic!! They also gave me bunch of discounts to beat the competition and had way more experience. Mr. Michael said they changed the price on me because I came back after waiting for my paycheck which was so weird, I understand it was a special but I had an agreement and it was closer to releasing the 2020 so keep it!! Andrew was so knowledgeable and friendly though, I would only go back to deal with him, great guy. More

Prompt, dependable service From arrival until service is completed, I felt like a valued customer. The customer waiting area is excellent. I highly recommend that car owners use From arrival until service is completed, I felt like a valued customer. The customer waiting area is excellent. I highly recommend that car owners use dealership service. My CRV is 11 years old and runs like a new car. More

Very patient and knowledgeable Gio went above and beyond to go through each feature and teach me how to use every aspect on the new car. He answered all my questions and we were ab Gio went above and beyond to go through each feature and teach me how to use every aspect on the new car. He answered all my questions and we were able to switch colors last minute. The atmosphere at the dealership was very warm and friendly and out of four dealerships we’ve been to, they have the best price for us. More

Quick Resolution of Trunk Issue James Zappitelli, Service Advisor, correctly identified my trunk issue over the phone, advised the repair cost and immediately ordered replacement par James Zappitelli, Service Advisor, correctly identified my trunk issue over the phone, advised the repair cost and immediately ordered replacement parts for my broken trunk springs. Within a few days, my trunk was fully functional again. James is always so very helpful to me with any issue or concern that I bring to the dealership and politely/cheerfully strives to bring a quick resolution to all of them. More

Quick service Very quick and courteous service at Ganley Honda wendy is always friendly and kind. Always has a smile on her face makes you feel welcomed Very quick and courteous service at Ganley Honda wendy is always friendly and kind. Always has a smile on her face makes you feel welcomed More

Excellent service department The ganley team continues to provide fantastic service for my Honda Pilot. The work is always done well and the service team always provides quality a The ganley team continues to provide fantastic service for my Honda Pilot. The work is always done well and the service team always provides quality advice on the best approach. Their help this visit with identifying an issue with our whee bearings has made the Pilot much better to drive. More

I had problems with my tire and they fit me in. They were wonderful especially James who I had the pleasure to work with. The others were great but don't remember their names. Always wonderful servi They were wonderful especially James who I had the pleasure to work with. The others were great but don't remember their names. Always wonderful service! More

The best experience ever The entire experience was great . Mr Lozo the best salesman I have ever dealt with from my past dealers . The finance person was quick and perfect . The entire experience was great . Mr Lozo the best salesman I have ever dealt with from my past dealers . The finance person was quick and perfect . I drove all the way from Toledo and it was worth it . Keep up the great job . More