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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,007 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,007 reviews

October 02, 2019

Service Review Professional courteous service, they took care of me immediately. They said the service would take 90 minutes, I was surprised when they called me onl More

by MAEGLYTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Oct 04, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for the feedback on our dealership.

October 01, 2019

Excellent customer service I called to confirm they had the exact vehicle, trim & color I was looking for & had a new vehicle 2 hours later (and I live an hour away). They had m More

by ABLOSSOM9189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer
Oct 04, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for the review! We are happy this process went so smooth and that Tiffany was efficient! Enjoy your new Honda and welcome to the Ganley family!

September 29, 2019

Great Salesperson and great Dealership Gio was knowledgeable and worked with our budget and our time frame. The great thing about purchasing from Honda is that you know what the purchase pr More

by Jen J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni "Gio" Izzo, Tim Costa
Oct 01, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you so much for this review of our dealership and staff! Enjoy your civic and we will see you in service.

September 25, 2019

Prompt - scheduled appointment started on time Very easy to schedule an appointment. Staff was friendly and extremely prompt. I needed an airbag replaced and they finished within an hour. I thought More

by JEFFREYHOOVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Sep 26, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for the review!

September 24, 2019

Oil Change and Air Filter changes Service was prompt and performed to my satisfaction. Service adviser recommended filter replacements for air and passenger compartment based on condi More

by rayroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Frate
Sep 24, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for the review! We hope to see you next time in service.

September 23, 2019

Excellent! Everyone is very professional and efficient! The service is top-notch. The service department makes it easy to ensure your car receives the maintenanc More

by Anna King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Stein, Michael Landino
Sep 24, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your review!

September 21, 2019

Quality Service Came in for an oil change and it was completed within the time stated when I arrived. I had a general question about what my extended warranty cover a More

by KUMIH54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Sep 24, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for the feedback.

September 20, 2019

Fast and Easy Everyone involved in the leasing process made my experience fast and easy. I was in and out in a little over an hour. Tiffany is a fantastic salespers More

by RACHELBALMUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Eric Roder, Jacob Wells
Sep 20, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback! Enjoy your new car.

September 20, 2019

Expense spared I brought my Honda in to address a dashboard message to check emission system. I’d never had this message and it wasn’t going away. The technician no More

by MMCAWLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Sep 20, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for the review!

September 20, 2019

Terrific service all around! Making an appointment for service was easy, I was welcomed warmly and my car was taken care of in an efficient and timely manner. All my questions we More

by MSKCR112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni "Gio" Izzo, Curt Frate
Sep 24, 2019 -

Ken Ganley Honda North Olmstead responded

We are happy your service experience was outstanding!

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