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Ken Ganley Honda North Olmstead
North Olmsted, OH
4,005 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,005 reviews
October 15, 2019
Excellent. Michael Landino took care of me from appointment to servicing my Honda 2016 ex very professional and very quick. This Honda dealership in North Olmste Michael Landino took care of me from appointment to servicing my Honda 2016 ex very professional and very quick. This Honda dealership in North Olmsted OH is excellent, I will go forever there to maintain my car.Thank you! More
by NICOLASTRUCK10
Verified CustomerEmployees Worked With
Michael Landino
October 14, 2019
Awesome as usual Respectful, expedient and efficient. A great place to buy your car and maintain your car. Everyone is kind and helpful and, bonus, you get a free car Respectful, expedient and efficient. A great place to buy your car and maintain your car. Everyone is kind and helpful and, bonus, you get a free car wash! More
by brandej2
Employees Worked With
Not sure exactly who I had. , James Zappitelli, Michael Landino
October 14, 2019
Great customer service Any time I need to bring my vehicle in, it’s always a pleasant experience. The staff is friendly, the waiting area is nice & clean. Any time I need to bring my vehicle in, it’s always a pleasant experience. The staff is friendly, the waiting area is nice & clean. More
by Mal5
Employees Worked With
Wendy Fees
October 14, 2019
Excellent Honda dealership! I’ve had nothing but great experiences with Ganley Honda. Whether a minor or major service for my vehicle, they always value my business and are very I’ve had nothing but great experiences with Ganley Honda. Whether a minor or major service for my vehicle, they always value my business and are very honest in their recommendations. More
by MEGANVESSALO
Employees Worked With
James Zappitelli, Curt Frate
October 14, 2019
Great job! Ed and James were considerate of my time and worked diligently to complete the tasks I requested. They were clear and direct when helping me understan Ed and James were considerate of my time and worked diligently to complete the tasks I requested. They were clear and direct when helping me understand my bill and I would highly recommend them to any friends and family looking for a vehicle service center. More
by BRADLEY.FLINCHBAUGH
Employees Worked With
James Zappitelli, Ed Stein
October 13, 2019
Complaint; Lack of Integrity I opted to give the business to this dealership chichis 45 minutes away instead of one very close to my home. I placed a deposit on a Honda Odyssey th I opted to give the business to this dealership chichis 45 minutes away instead of one very close to my home. I placed a deposit on a Honda Odyssey that I was to lease. It was a gift for my wife's birthday.I completed the credit app-no problem-good credit. I called the salesperson-Karen-to tell her I wanted to pick the car up in a day or two instead of the 3rd week of October (two weeks later). She told me the car was sold..The dealership took a much higher offer on the car and did not hold it as promised. It was the last one in stock with the equipment and color my wife wanted. There are no more in a 500 mile radius. What happened when a handshake and your word meant something? What happened to integrity, honor and doing the right thing? I understand about profit a sales quotas. I also understand good business from bad business. This is how car salesman get a reputation they do not want or need. I am sorry to see a dealership and a friend operate in this manner. I am going back to Rick Case Honda. More
by Anthony
Employees Worked With
Karen-Sales, Nick Lorenzo
October 12, 2019
Astandi all the work they do. Excellent work all round. From sell from Bobby . And the staff. I received my van in vary short time. Very happy with my van. Thank you Excellent work all round. From sell from Bobby . And the staff. I received my van in vary short time. Very happy with my van. Thank you very much . See you soon. More
by NICKATGOLF
Employees Worked With
Brian Walls, Bobby Ross
October 11, 2019
Excellent! Went in to lease a car, and did just that. I ended up going with the Honda Civic which I LOVE. I'm so happy with my decision to choose Ganley Honda, t Went in to lease a car, and did just that. I ended up going with the Honda Civic which I LOVE. I'm so happy with my decision to choose Ganley Honda, thanks to a recommendation from Jeff Miller. Rob was excellent to work with and made the whole progress as simple as can be! He was professional and friendly, I would definitely recommend him, and go to him again in the future! Thanks for everything! More
by Cassandra Lane
Employees Worked With
Jeff Miller, Brian Walls, Michael Peters, Rob Dickens
October 11, 2019
Good service as usual. Nice waiting area. All procedures explained and service was done is a fast and timely manner. Free car wash at the end as usual. Nice waiting area. All procedures explained and service was done is a fast and timely manner. Free car wash at the end More
by Ganleycustomer
Employees Worked With
Wendy Fees
October 11, 2019
Oil Change Rick Brown was great! Very attentive, asked questions and making sure all of my needs/concerns were taken care of. The checking in and checking out Rick Brown was great! Very attentive, asked questions and making sure all of my needs/concerns were taken care of. The checking in and checking out process was quick and easy. Almost everyone there greeted me with a “good morning, how are you?” or even a simple smile. I love the atmosphere in there and I appreciate each person for their hard work! More
by TNGUYEN1995
Employees Worked With
Rick Brown
