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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,008 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,008 reviews

November 27, 2019

Good service, nice people and professional Very pleased with this dealership, it's personnel and professionalism. It is also the closest to our home and I previously worked with Ed Stein. The More

by ROSEBUD3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli, Ed Stein
Nov 27, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your review.

November 27, 2019

First Time Cutomer of Ganley Honda Our experience with leasing our new Honda 2019 CRV-EX was excellent! Our salesman, Rob Dickens, was very knowledgeable and very personable. He answe More

by MZOLNOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Walls, Rob Dickens
Nov 27, 2019 -

Ken Ganley Honda North Olmstead responded

We hope you are enjoying your new Honda and come see us for the car's first service appointment!

November 26, 2019

Feel bamboozled I was presented my monthly number, for my loan payment. The frustration I experienced blinded me and I didn't read the finer details. Not only was t More

by CARL_ALLEGER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Walls
Nov 29, 2019 -

Ken Ganley Honda North Olmstead responded

We are very sorry to hear about this. Please give us a call at 440-777-9400 and ask for our finance manager so we can get this fixed for you. Thank you.

November 26, 2019

Purchase was Quick and Troublefree My purchasing experience at Ganley Honda was completed in an hour from walking into the dealership to driving away. I was able to discuss details and More

by JSTIPICH07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Eric Roder
Nov 26, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your review and enjoy your new car! We look forward to seeing you for your car's first service appointment.

November 26, 2019

First visit to this location Nice clean showroom and waiting area, very friendly staff. I was very impressed with how nice the waiting area was, made the 1+ hour wait go quickly. More

by BRIANLAWS22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Nov 27, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your review of our dealership!

November 26, 2019

Service was fast and high-touch. Highly recommend. Drop off is a breeze and the service employee was highly communicative. Service was fast and complete and car looked great after the complimentary ca More

by shawnscornelius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Nov 26, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback.

November 24, 2019

Love the service I receive from Ganley Honda Every time I bring my vehicle in for service, I am greeted by friendly professional employees of Ganley. I have purchased two vehicles from Ganley an More

by rosemaryulee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Nov 25, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your continued business and support!

November 22, 2019

Positive and professional The service was excellent and the whole process was very professional. I feel very confident in the handling of my car issues and wii continue to come More

by PATANDPHIL1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli, Curt Frate
Nov 25, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback.

November 21, 2019

Great Service as Always Customer service was friendly, understood my concerns and got to work right away. Service was completed in a timely manner. Waiting area is very nic More

by filler83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Nov 21, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback!

November 21, 2019

oil change and lube as always, greeted right away. I'm usually taken care of by Curt but this time Wendy handled me. Curt did come over to say hello. Wendy came out to th More

by STRAVIS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Nov 22, 2019 -

Ken Ganley Honda North Olmstead responded

Thank you for your review.

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