Ken Ganley Honda North Olmstead

Service was 5 stars Everyone that I had contact with was very friendly and professional. The work on my vehicle was done on a timely and professional basis . I was very p Everyone that I had contact with was very friendly and professional. The work on my vehicle was done on a timely and professional basis . I was very pleased with my experience. More

2018 CR-V Maintenance Review Had 7:30 am appointment for oil change and tire rotation. Greeted by Wendy Fees, Service Advisor who wrote up the service order and she answered a few Had 7:30 am appointment for oil change and tire rotation. Greeted by Wendy Fees, Service Advisor who wrote up the service order and she answered a few general questions I had regarding my vehicle. I was told it would take about an hour to complete the service so I waited in the clean and comfortable customer waiting area. Fifty minutes later, Wendy came to get me and she explained the work and maintenance checklist to me. I paid the bill and walked out into the service are to a freshly washed vehicle. Another good visit! More

Had recall work done. So fast and professional! Awesome exp. Wonderful experience from first contact until job was done. Staff professional and friendly. Thought it would take a couple of hours but only took 45 Wonderful experience from first contact until job was done. Staff professional and friendly. Thought it would take a couple of hours but only took 45 min. More

Ganley service The service staff, as always, greeted me on my way in and provided great service for me. When I asked for clarification on what was found on the truck The service staff, as always, greeted me on my way in and provided great service for me. When I asked for clarification on what was found on the truck, someone explained thoroughly what it was to my satisfaction. Once done, I scheduled another visit to get my brakes done. More

Oil change Everyone was very helpful and quick, service has never been easier. I appreciated the quick response upon my arrival and how courtesy everyone was! It Everyone was very helpful and quick, service has never been easier. I appreciated the quick response upon my arrival and how courtesy everyone was! It was a great experience! More

Excellent Service Visit My trip to Ganley for routine oil change and tire rotation went flawless. The team was incredibly helpful and my visit was relatively quick with regul My trip to Ganley for routine oil change and tire rotation went flawless. The team was incredibly helpful and my visit was relatively quick with regular updates to keep me in the loop on progress. More

Quick stop turns into a new lease!!! Our Civic lease was not up until 6/2020. We live appx 2 hrs South. We were coming from an appt in Avon and saw the Ganley sign & stopped in for a lo Our Civic lease was not up until 6/2020. We live appx 2 hrs South. We were coming from an appt in Avon and saw the Ganley sign & stopped in for a look around. The first face was Pedro Rajos. Must say a very charming face at that. No pressure from him at all. He ran some quick #s on the 2020s & we looked around. Had it not been for his no pressure, non pushy attitude, we would have looked around & walked out. He was so eager to help us on what WE wanted. What WE had in mind & what WE could afford. Being planners, several times, we said "well go home & think about it, he didn't pressure us, just said what can I do to help you?, what do you need from me so you leave with a new vehicle?" We ended up leaving with an HRV that day. We love our vehicle & look forward to doing business with Pedro in the future. We have dealt with the same dealership for 40 years. Pedro made it a no brainer to switch to Ganley Honda. Thanks for all you do Pedro. Tim Costa was very pleasant & thorough, made the finance end a breeze. Took time to answer any & all questions. Between Nick Lorenzo & ourselves, we ran Pedro back so much, it's a wonder he could walk the next day. Nick seems like a very solid manager, good training skills & very pleasant individual. Thanks to all, but especially Pedro. As long as he is at Ganley, We will be returning. Happy Holidays More

oil change, tire rotation, Differential Fluid Replacement Came in for oil change and tire rotation, found out I also was due for a Differential Fluid Replacement. People were friendly and professional and eve Came in for oil change and tire rotation, found out I also was due for a Differential Fluid Replacement. People were friendly and professional and everything was done efficiently. I really appreciate the effort of the people involved, feel they really care about the customers. Only negative was I thought the price for Differential Fluid Replacement was a little high. More

so good services I am so happy for the services i reseived and the fast working for me posible come back to my home with the kids. I loved at soon i am there some empl I am so happy for the services i reseived and the fast working for me posible come back to my home with the kids. I loved at soon i am there some employee open the doos for go inside and ask me if its for services and ask for my keys for check the identification of my Odyssey and i go inside and the other petson for service attent my self and at soon finish tell me go to the room for waiting. The mechanic finish and i appreciate his everluation and put in the papoooer the whatni need to do soon in my odyssey for maintain my car good standing thats so nice because i bye there and bring for all need for 15 years. I love my van for the first day in October 2004 to now i recommend for dealer and services. Thank you so mych and happy holidays. More

Great experience My experience at Ganley is always stress free and the people that work there are extremely helpful, especially James. I always feel like I’m getting t My experience at Ganley is always stress free and the people that work there are extremely helpful, especially James. I always feel like I’m getting the best possible service. More