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Ken Ganley Honda North Olmstead
North Olmsted, OH
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Fantastic Giovanni is very helpful and knowledgeable. He was very patient and helped us find the right fit. We did not end up buying the car we came in for. Giovanni is very helpful and knowledgeable. He was very patient and helped us find the right fit. We did not end up buying the car we came in for. I’m sure we will be much happier with the new choice! More
Very good dealership Bought my new Civic Si at this location, and although I don't live as close as I did when I purchased, I still feel more comfortable coming back here Bought my new Civic Si at this location, and although I don't live as close as I did when I purchased, I still feel more comfortable coming back here than finding another dealership for service. They always ask if I need a wash, and I can even get a free wash every time I drive in; I like to take advantage of that as often as possible, too. They use email and texting to arrange and confirm service appointments. I like that. If I could get a loaner, this would be a 5-star rating. More
Very quick and friendly It's a clean and professional shop and ive bought here as well. The car wash didn't really clean my car but oh well. Thanks It's a clean and professional shop and ive bought here as well. The car wash didn't really clean my car but oh well. Thanks More
Great car be careful The Civic I leased is a great car. The lease price was very good but not as good as advertised. Little fees were added to make the lease price go fr The Civic I leased is a great car. The lease price was very good but not as good as advertised. Little fees were added to make the lease price go from $183 to $206 per month + a $350 turn in fee that was not pointed out to me. I was told there would not be a turn in charge, but when I reviewed my agreement there was the $350. charge if I don't buy the car at the end of lease. They wouldn't do anything about the fee. Good prices, but be careful, they'll try add fees and not tell you about them. More
Awesome as always Awesome experience as always. Everyone is professional, friendly, informative and my car always runs and looks just like it should! One of the things Awesome experience as always. Everyone is professional, friendly, informative and my car always runs and looks just like it should! One of the things I love most is how honest everyone is! More
Good service, nice people and professional Very pleased with this dealership, it's personnel and professionalism. It is also the closest to our home and I previously worked with Ed Stein. The Very pleased with this dealership, it's personnel and professionalism. It is also the closest to our home and I previously worked with Ed Stein. They say that two Ed's are better than one, right Ed? More
First Time Cutomer of Ganley Honda Our experience with leasing our new Honda 2019 CRV-EX was excellent! Our salesman, Rob Dickens, was very knowledgeable and very personable. He answe Our experience with leasing our new Honda 2019 CRV-EX was excellent! Our salesman, Rob Dickens, was very knowledgeable and very personable. He answered all our questions regarding the vehicle and also assisted in setting up my Android phone which I very much appreciated. In the finance office, we dealt with Brian Walls, who was also very personable and knowledgeable. He answered all our questions and made the entire finance process very easy. The total experience at Ganley Honda met our expectations. More
Purchase was Quick and Troublefree My purchasing experience at Ganley Honda was completed in an hour from walking into the dealership to driving away. I was able to discuss details and My purchasing experience at Ganley Honda was completed in an hour from walking into the dealership to driving away. I was able to discuss details and fill out paperwork prior to arriving at the dealership which decreased the wait time when I arrived to make the purchase. I would definitely recommend Ganley Honda to others looking to purchase a car. More
First visit to this location Nice clean showroom and waiting area, very friendly staff. I was very impressed with how nice the waiting area was, made the 1+ hour wait go quickly. Nice clean showroom and waiting area, very friendly staff. I was very impressed with how nice the waiting area was, made the 1+ hour wait go quickly. Wendy was very helpful. More
Feel bamboozled I was presented my monthly number, for my loan payment. The frustration I experienced blinded me and I didn't read the finer details. Not only was t I was presented my monthly number, for my loan payment. The frustration I experienced blinded me and I didn't read the finer details. Not only was the price in the vehicle higher than I expected. But, many extras were tacked on that I didn't explicitly agree too. More