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Ken Ganley Honda North Olmstead
North Olmsted, OH
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Oil change Everyone was very helpful and quick, service has never been easier. I appreciated the quick response upon my arrival and how courtesy everyone was! It Everyone was very helpful and quick, service has never been easier. I appreciated the quick response upon my arrival and how courtesy everyone was! It was a great experience! More
Excellent Service Visit My trip to Ganley for routine oil change and tire rotation went flawless. The team was incredibly helpful and my visit was relatively quick with regul My trip to Ganley for routine oil change and tire rotation went flawless. The team was incredibly helpful and my visit was relatively quick with regular updates to keep me in the loop on progress. More
Quick stop turns into a new lease!!! Our Civic lease was not up until 6/2020. We live appx 2 hrs South. We were coming from an appt in Avon and saw the Ganley sign & stopped in for a lo Our Civic lease was not up until 6/2020. We live appx 2 hrs South. We were coming from an appt in Avon and saw the Ganley sign & stopped in for a look around. The first face was Pedro Rajos. Must say a very charming face at that. No pressure from him at all. He ran some quick #s on the 2020s & we looked around. Had it not been for his no pressure, non pushy attitude, we would have looked around & walked out. He was so eager to help us on what WE wanted. What WE had in mind & what WE could afford. Being planners, several times, we said "well go home & think about it, he didn't pressure us, just said what can I do to help you?, what do you need from me so you leave with a new vehicle?" We ended up leaving with an HRV that day. We love our vehicle & look forward to doing business with Pedro in the future. We have dealt with the same dealership for 40 years. Pedro made it a no brainer to switch to Ganley Honda. Thanks for all you do Pedro. Tim Costa was very pleasant & thorough, made the finance end a breeze. Took time to answer any & all questions. Between Nick Lorenzo & ourselves, we ran Pedro back so much, it's a wonder he could walk the next day. Nick seems like a very solid manager, good training skills & very pleasant individual. Thanks to all, but especially Pedro. As long as he is at Ganley, We will be returning. Happy Holidays More
so good services I am so happy for the services i reseived and the fast working for me posible come back to my home with the kids. I loved at soon i am there some empl I am so happy for the services i reseived and the fast working for me posible come back to my home with the kids. I loved at soon i am there some employee open the doos for go inside and ask me if its for services and ask for my keys for check the identification of my Odyssey and i go inside and the other petson for service attent my self and at soon finish tell me go to the room for waiting. The mechanic finish and i appreciate his everluation and put in the papoooer the whatni need to do soon in my odyssey for maintain my car good standing thats so nice because i bye there and bring for all need for 15 years. I love my van for the first day in October 2004 to now i recommend for dealer and services. Thank you so mych and happy holidays. More
Great experience My experience at Ganley is always stress free and the people that work there are extremely helpful, especially James. I always feel like I’m getting t My experience at Ganley is always stress free and the people that work there are extremely helpful, especially James. I always feel like I’m getting the best possible service. More
oil change, tire rotation, Differential Fluid Replacement Came in for oil change and tire rotation, found out I also was due for a Differential Fluid Replacement. People were friendly and professional and eve Came in for oil change and tire rotation, found out I also was due for a Differential Fluid Replacement. People were friendly and professional and everything was done efficiently. I really appreciate the effort of the people involved, feel they really care about the customers. Only negative was I thought the price for Differential Fluid Replacement was a little high. More
Consistently excellent service Bought my car from them and they have done all the service. Very pleased with how helpful they are and always make sure any issues or questions are Bought my car from them and they have done all the service. Very pleased with how helpful they are and always make sure any issues or questions are resolved. More
Great experience, again! I came in for a simple oil change, but also got my Android Auto working again! There is also an unknown noise coming from the dash and Tony from the S I came in for a simple oil change, but also got my Android Auto working again! There is also an unknown noise coming from the dash and Tony from the Service dept. trying to investigate. Huge thanks to Michael, Hayden and Tony for going above and beyond to assist me. I feel fortunate to have such a great service team watching over my car. More
Very helpful in explaining leasing. I was initially unsure about what car was best for me. All of the staff I interacted with at Ganley Honda were very helpful, particularly Andrew Wenne I was initially unsure about what car was best for me. All of the staff I interacted with at Ganley Honda were very helpful, particularly Andrew Wenner and Tim Costa. All of my questions were answered and I felt that the staff genuinely cared about my customer experience. More
Always a good experience Routine service/maintenance at this dealership is always a good experience. I have no reason to go anywhere else for vehicle service. Nice comfortable Routine service/maintenance at this dealership is always a good experience. I have no reason to go anywhere else for vehicle service. Nice comfortable waiting room while the work is done, and appreciate the free car wash. More