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Ken Ganley Honda North Olmstead
North Olmsted, OH
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,975 reviews
December 25, 2019
Outrageous Pricing The price for the oil was quite outrageous. Didn't receive a call when it was the vehicle was done. Employees were friendly and respectful. The price for the oil was quite outrageous. Didn't receive a call when it was the vehicle was done. Employees were friendly and respectful. More
by George
Verified CustomerEmployees Worked With
Not sure.
December 25, 2019
Maint plan and recall appointment My visit to Ganley was efficient and Ed was very courteous as he explained and confirmed the services that I was planning on having performed during m My visit to Ganley was efficient and Ed was very courteous as he explained and confirmed the services that I was planning on having performed during my visit. More
by tdbohurjak
Employees Worked With
Ed Stein
December 23, 2019
Not impressed First time buying a Honda at Ganley instead of Sunnyside. Not impressed. Tried to sell me a new car that was damaged. Very insulted. Waited a day and First time buying a Honda at Ganley instead of Sunnyside. Not impressed. Tried to sell me a new car that was damaged. Very insulted. Waited a day and got a different one but was rushed. Never ended up going over the car details and gadgets. You are asking me to rate people who I never met. Especially after trying to sell me a scratch and dent they knew I didn’t accept it and nobody ever talked to me or emailed knowing I was not happy. Felt like they put Dennis on the spot by trying to pass the car off to me damaged on the outside and the inside. More
by GRAPHIC929
Employees Worked With
Eric Roder, Dennis Kisela, Michael Peters, Geno Lopez
December 23, 2019
standard great service with personal attention Got in with the online schedule and left the car for the day. With a couple of calls to have work authorized above the standard oil change, I was com Got in with the online schedule and left the car for the day. With a couple of calls to have work authorized above the standard oil change, I was completed by the end of day. There ended up to be flushing fluids, new tires and alignment. What a difference. Never realized the ride was not up to expectations until you have it all done. I was also able to take advantage of coupons and factory incentives for the tires. Saved another $50. More
by kelleymoran111
Employees Worked With
Wendy Fees, James Zappitelli
December 20, 2019
Amazing! Ganley is amazing! They are friendly, helpful and left me with no questions! If you need a new Honda, please see Jeff Smith, he helped us out and was Ganley is amazing! They are friendly, helpful and left me with no questions! If you need a new Honda, please see Jeff Smith, he helped us out and was very knowledgeable!! More
by RHSMITH12474
Employees Worked With
Tim Nadvit, Michael Peters, Jeff Smith
December 19, 2019
2017 Civic Michael was the best! Great guy and went out of his way to make sure everything was cool. Car was ready before promised and everyone in the dealership Michael was the best! Great guy and went out of his way to make sure everything was cool. Car was ready before promised and everyone in the dealership went out of their way to make sure it was a pleasant experience.. More
by PCLORKO
Employees Worked With
Michael Landino
December 18, 2019
Service was 5 stars Everyone that I had contact with was very friendly and professional. The work on my vehicle was done on a timely and professional basis . I was very p Everyone that I had contact with was very friendly and professional. The work on my vehicle was done on a timely and professional basis . I was very pleased with my experience. More
by REMCGRATH.45
Employees Worked With
Wendy Fees, James Zappitelli
December 18, 2019
2018 CR-V Maintenance Review Had 7:30 am appointment for oil change and tire rotation. Greeted by Wendy Fees, Service Advisor who wrote up the service order and she answered a few Had 7:30 am appointment for oil change and tire rotation. Greeted by Wendy Fees, Service Advisor who wrote up the service order and she answered a few general questions I had regarding my vehicle. I was told it would take about an hour to complete the service so I waited in the clean and comfortable customer waiting area. Fifty minutes later, Wendy came to get me and she explained the work and maintenance checklist to me. I paid the bill and walked out into the service are to a freshly washed vehicle. Another good visit! More
by KIM54
Employees Worked With
Wendy Fees, Kelly Kidd
December 17, 2019
Had recall work done. So fast and professional! Awesome exp. Wonderful experience from first contact until job was done. Staff professional and friendly. Thought it would take a couple of hours but only took 45 Wonderful experience from first contact until job was done. Staff professional and friendly. Thought it would take a couple of hours but only took 45 min. More
by BERTLUX75
Employees Worked With
Tiffany Haggerty-Kruzer, Wendy Fees
December 17, 2019
Ganley service The service staff, as always, greeted me on my way in and provided great service for me. When I asked for clarification on what was found on the truck The service staff, as always, greeted me on my way in and provided great service for me. When I asked for clarification on what was found on the truck, someone explained thoroughly what it was to my satisfaction. Once done, I scheduled another visit to get my brakes done. More
by jeff.gibson0
Employees Worked With
Wendy Fees
