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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,010 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,010 reviews

January 30, 2020

Wendy was incredibly helpful and answered all of our questions when we had a mechanical issue with our vehicle. We will absolutely be coming back. Thank you Wendy! More

by Kelly B
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jan 31, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review!

January 29, 2020

Everyone we worked with that day was very pleasant and knowledgeable. I hate car shopping and all the games but it was rather easy that day. More

by JEFFTETLAK17
Recommend Dealer
Yes
Employees Worked With
Hazem 'Hazmo' Tannous, Brian Walls, Michael Peters, Rob Dickens
Jan 31, 2020 -

Ken Ganley Honda North Olmstead responded

We hope you are enjoying your new car! Please reach out if any questions should arise as time goes on.

January 28, 2020

Always helpful here. The service dept is always helpful, pleasant and willing to work with you if the price is too high, moe coupons would be good. And if you are a retur More

by R.PALAVOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Ed Stein, Michael Landino
Jan 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review and continued business!

January 28, 2020

Basic oil & tire rotation- got me out in less than an hour! Nice waiting room- clean and vending available. Friendly and helpful staff. Can easily make appointment online. More

by MEGANC.DEWITT
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jan 31, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback.

January 28, 2020

Wendy was exceptional. She was incredibly prompt with all of my service concerns and she made my service appointment stress free. Grateful to be treated as such a valued customer. More

by jvaldivia713
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jan 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review.

January 28, 2020

Prompt and professional people and service. The waiting area was clean and a comfortable place to do some work with free WiFi and free coffee. More

by NPLJTHALER
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jan 28, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback of service and our amenities.

January 27, 2020

Oil change and tire roatation was quick! James was great, very personable, explained everything to me clearly. I waited in the waiting area and enjoyed the coffee. More

by Milyho4
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jan 27, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review of service and our amenities!

January 27, 2020

This guy was a smooth talker but only to make the sale he spews lies and half truths Don’t get taken by this guy More

by mountaindewlover
Recommend Dealer
No
Employees Worked With
Adel Yahya
Jan 28, 2020 -

Ken Ganley Honda North Olmstead responded

We are sorry to hear you had a less than satisfactory visit with us. We would like to make this right and hear more about your visit at your convenience. Thank you.

January 27, 2020

knowledgeable and friendly customer service Quickly identified the root cause for the wind noise issue of my Odyssey sliding door window, and have the part replaced in the next visit. The issue More

by jameszhou71
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Jan 28, 2020 -

Ken Ganley Honda North Olmstead responded

We are happy to hear that our team resolved your issue in a timely manner.

January 27, 2020

Kelly was phenomenal. She eased my mind when it came to trading in my 2017 Civic and made things a breeze. Also, was super knowledgeable about the car. You can tell she’s excellent at her job. Loved her in More

by BRIT_DEM
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Eric Roder
Jan 27, 2020 -

Ken Ganley Honda North Olmstead responded

Congratulations on your new vehicle! Please reach out to us with any and all questions you may have regarding your vehicle.

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