
Ken Ganley Honda North Olmstead
North Olmsted, OH
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The service department was quick and thorough. They asked if I wanted the van washed and I said no, but I was very pleasantly surprised that they did it anyway. if I wanted the van washed and I said no, but I was very pleasantly surprised that they did it anyway. More
Great quick professional service as always. Love Wendy! Apparently though I have to have to write at least 25 words which is ridiculous and doesn’t exactly encourage someone to bother. Apparently though I have to have to write at least 25 words which is ridiculous and doesn’t exactly encourage someone to bother. More
I appreciate the welcoming culture from the time we drive in the garage to the friendly service managers, especially Wendy and Michael. I trust they will take care of my CRV! in the garage to the friendly service managers, especially Wendy and Michael. I trust they will take care of my CRV! More
Service done timely at a fair price. It was very easy to work with Service Advisor Curt Frate. He explains and communicates what is to be repaired and how much it will cost. A pleasure It was very easy to work with Service Advisor Curt Frate. He explains and communicates what is to be repaired and how much it will cost. A pleasure to work with. More
Easy breezy! Had oil change and tires rotated for regular maintenance. Service was fast and friendly. In and out of the dealership in under an hour! Highly recomme Had oil change and tires rotated for regular maintenance. Service was fast and friendly. In and out of the dealership in under an hour! Highly recommend! More
easy buying experience I needed a new used car, and went to Ganley Honda where I had purchased my previous car new. I had looked at cars online and found one I was interest I needed a new used car, and went to Ganley Honda where I had purchased my previous car new. I had looked at cars online and found one I was interested in. Jeff Nowak brought that car around and never pressured me to look at any other vehicles or a more expensive one. He was very easy-going, pleasant, and made the experience a very easy one. I am happy with my purchase, and pleased with Mr. Nowak More
Got what we needed at a price we could afford. We needed to replace a civic that we just leased 3 months ago because of health issues. We knew it would be a tough trade but they worked with us to p We needed to replace a civic that we just leased 3 months ago because of health issues. We knew it would be a tough trade but they worked with us to provide a car that meet our needs without getting stung to badly. More
Hard to decide I’m a seasoned buyer of Hondas, into the double digits. And I was in professional sales of capital equipment so my standards are pretty high. I s I’m a seasoned buyer of Hondas, into the double digits. And I was in professional sales of capital equipment so my standards are pretty high. I stopped by out of curiosity, didn’t really need a new car, liked my existing vehicle a lot. So this was a marathon process. Didn’t know what car, color, year or make and walked away twice. But there was something bugging me to keep looking. Matia couldn’t even be bothered to quote, and I’ve bought most cars from them. The first dealership just hooked me up with the worst salesperson, even when I gave them another chance. So I kept coming back to Ganley. Kudos to Bob Hudacek, Kelly the Kid, Jeff aka Jerry, and the best service manager ever, Curt Frate, for their commitment to a long lost art - understanding customer service and the unique process every sale is. I ended up getting the best car and a pretty decent deal. They knew there are more Honda’s to be bought, because it’s all I’ve owned in 32 years, and my child says it’s all she’ll buy. In the past I’ve been put off by big dealerships. But they do business on a very personal level here. They do WANT your business. And the car, like all Honda’s, has been great. 🤞😊 More
Helpful and friendly people, both sales and service. Glad that a service appointment was available to promptly fix a flat tire. And 7am time fit my work schedule. Glad that a service appointment was available to promptly fix a flat tire. And 7am time fit my work schedule. More
I had a great experience at Ganley Honda! Gio was very accessible when I had questions. I was dreading going to look for a car but the team at Ganley made the entire process pretty painless. They were kn accessible when I had questions. I was dreading going to look for a car but the team at Ganley made the entire process pretty painless. They were knowledgeable, personable, efficient, and thorough. Thank you! More