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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,010 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,010 reviews

February 18, 2020

Easily made service appt online. Was there about an hour, from arrival to driving off the lot. Received an oil change and tire rotation, and free carwash! More

by Catambers
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Feb 19, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review! We hope to see you again in service.

February 18, 2020

Quality customer service as always. Hayden in service helped me when I called to ask if I could have AAA tow me in Sun/Mon. More

by ANMELD
Recommend Dealer
Yes
Employees Worked With
Hayden service , Michael Landino
Feb 19, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback on our service department!

February 17, 2020

Dealership is always friendly and clean. The service is great every time I bring my car in and they are even able to help when unexpected problems arise. More

by azeraeth
Recommend Dealer
Yes
Employees Worked With
James Zappitelli, Curt Frate
Feb 19, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review!

February 17, 2020

It was quick and on time service that actually took less time than I expected. The coffee in the waiting area was great as it always is. I only which there would have been some cookies left. More

by chuck_mcconnell2004
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Feb 19, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback.

February 17, 2020

Fix both rear power sliding doors on Odyssey My reception in the service dept by Wendy Fees and her follow up calls to report the problem was courteous and helpful. The repairs to my vehicle wer More

by REIGHARD4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Feb 19, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback.

February 15, 2020

Fabulous experience, treated like a good friend. Will always buy a car here! Staff is friendly, fun yet very professional They explain everything so easily. More

by MARYCATHERINE416
Recommend Dealer
Yes
Employees Worked With
Bob 'Hudi' Hudacek, Tiffany Haggerty-Kruzer, Brian Walls
Feb 17, 2020 -

Ken Ganley Honda North Olmstead responded

Congratulations on the purchase of your new vehicle! We are happy to hear that our staff did an outstanding job and we hope to see you in service.

February 14, 2020

Flat tire Service people were pleasant and helpful. Waiting room was nice and appreciated the coffee while waiting. Kept me updated as to the status of the re More

by MACCARNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Homolak
Feb 14, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for your review!

February 14, 2020

Ganley team was excellent! The sales department was very knowledgeable in the vehicles. No pressure tactics and easy to get along with. They helped find the best deal and payment option quickly. Great exper More

by KOVACHD
Recommend Dealer
Yes
Employees Worked With
Eric Roder, Dennis Kisela, Tim Costa, Tiah Campbell
Feb 14, 2020 -

Ken Ganley Honda North Olmstead responded

Congratulations on your new vehicle! Please reach out with any questions that may come up in the future and we hope to see you in service.

February 13, 2020

Scheduled oil change other than not being able to pull into the garage when arrived because it was full, everything was fine. It was only my second time there - still not More

by RM_NOVAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Feb 13, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for choosing Ganley Honda!

February 12, 2020

called that morning. They took me in right away. They were aware of my busy schedule and were very efficient in changing oil and rotating tires More

by CANDICEFRANTZ
Recommend Dealer
Yes
Employees Worked With
Ed Stein
Feb 13, 2020 -

Ken Ganley Honda North Olmstead responded

We are happy to hear that our service department was able to accommodate your busy schedule!

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