Ken Ganley Honda North Olmstead
North Olmsted, OH
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I had Austin as my sales rep and he was very knowledgeable and understood what I wanted. My experience with all employees involved in sale were very good. knowledgeable and understood what I wanted. My experience with all employees involved in sale were very good. More
Very nice, willing to work with us. Took a loooooong time to process all of our financial information though. I am still waiting for a call to see how I am doing with my car. No follow Took a loooooong time to process all of our financial information though. I am still waiting for a call to see how I am doing with my car. No follow up, and I have questions. Checking out could have been more informative. Basically I just got lessons on the radio and phone connection. I needed to be educated about the hybrid aspect and features of front wheel drive. More
Amazing customer service. Like flawless. Everything is so smooth and easy. I’ve never had. A single issue with this place in the 5 years I’ve gone here Like flawless. Everything is so smooth and easy. I’ve never had. A single issue with this place in the 5 years I’ve gone here More
Easy to set up the service appointment. Super nice, helpful, and accommodating well beyond expectation. Offered refreshments and were very efficient Super nice, helpful, and accommodating well beyond expectation. Offered refreshments and were very efficient More
Friendly greeting and competent service. I feel like they work to make sure I’m happy. Today was a reasonable time while I waited for the service to be completed in the comfortable lounge. T I feel like they work to make sure I’m happy. Today was a reasonable time while I waited for the service to be completed in the comfortable lounge. They had a catered staff event and they kindly invited me to join them for lunch. More
Kyle and michael were very pleasant to deal with. They spent time explaining things and didn't rush me. They had very fair pricing. They spent time explaining things and didn't rush me. They had very fair pricing. More
Bobby Ross is a pleasure to work with and made the car buying process very simple and answered all my questions. I would recommend anyone looking to get a new car to work with him. Thank you so much for w buying process very simple and answered all my questions. I would recommend anyone looking to get a new car to work with him. Thank you so much for working with me to get the exact car I want! I couldn’t be happier More