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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,951 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,951 reviews

January 20, 2025

My experience was amazing . I expressed what I was looking for and my salesperson found my perfect car. More

by tammytaylor78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Jan 21, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 20, 2025

Michael Landino always takes great care of us when we bring our cars in for service and today was no different! More

by BetsyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jan 21, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 19, 2025

Wendy at the service center was phenomenal! Service was quick and the waiting area was clean & inviting! More

by jessieu13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jan 20, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 19, 2025

Everyone I interacted with was very pleasant and went out of their way to make sure it was a smooth process and I understood everything that was happening. More

by russellpauline04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob 'Hudi' Hudacek, Tiffany Haggerty-Kruzer, Kelly Kidd, Andrew Wenner
Jan 21, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2025

Charger a lot of extra surcharges, such fees for using credit or debit card 2% of titular invoices, which is outrageous. More

by oqal Tawfiq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Zappitelli
Jan 19, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 13, 2025

Great Service Friendly Atmosphere , The team there were great and helpful. Bobby and Tim we Awesome. More

by ksoros77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Ross, Jeff Smith, Tim Costa
Jan 15, 2025 -

Ken Ganley Honda North Olmstead responded

Thank you for your business and for taking the time to leave us a review! We hope to see you again in the future.

January 13, 2025

Honda of North Olmsted always has very friendly and efficient service to offer their customers. More

by SamBev12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla
Jan 15, 2025 -

Ken Ganley Honda North Olmstead responded

Hi Sambev12, thank you for taking the time to leave a review for us at Ken Ganley Honda North Olmsted. We're happy we could meet your expectations!

January 13, 2025

Great customer service. Pleasant people. Comfortable waiting area. Service done quickly and was completed on time. I would recommend to my friends More

by Marybethbeckford66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli, Michael Landino
Jan 16, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 12, 2025

Excellent service. Easy to get appointment, polite staff, clean facility, honest service assessment, quality repairs as prescribed, no surprises. More

by neogeoha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino
Jan 14, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

Honda was awesome and Mikayla was great! Always nice and take care of me! Thank you! More

by kara.donato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla! , Ed Stein
Jan 12, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

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