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Ken Ganley Honda North Olmstead
North Olmsted, OH
3,995 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,995 reviews
March 31, 2025
Be careful on a lease they will sell you a package for oil changes for $550 but neglect to tell you that the first 2 are free anyway, so it’s not worth it. The. When you cancel that add in they say 8-10 w oil changes for $550 but neglect to tell you that the first 2 are free anyway, so it’s not worth it. The. When you cancel that add in they say 8-10 weeks for a refund. At the end of the 8 weeks then they say, oh you’ll get the refund if $540 at the end of the 3 year lease! Even though I paid for it separate. More
by mb
Employees Worked With
Kelly Kidd
March 27, 2025
Had 1pm pickup time and waited hour before even being seen this is too long but place was busy. Then another hour for sales stuff which is probably expected but not liked. Salesman Kyle and finance lady seen this is too long but place was busy. Then another hour for sales stuff which is probably expected but not liked. Salesman Kyle and finance lady were both top notch. Really would have appreciated having the full tank of gas Kyle said would happen but only 2/3 full. More
by Jim H
Employees Worked With
Kelly Kidd, Kyle Dombrowski
March 27, 2025
Everyone who I had contact with was Friendly, helpful , knowledgeable and professional. I would recommend this dealership and their service department. knowledgeable and professional. I would recommend this dealership and their service department. More
by tmraiff61
Employees Worked With
James Zappitelli
March 27, 2025
I was lured in with the idea of the first three oil changes were to be free. I had to wait two weeks for an appointment. During that time I went over the 24k miles limit for the third free change. I am changes were to be free. I had to wait two weeks for an appointment. During that time I went over the 24k miles limit for the third free change. I am at 24800. $95 later this dealership was still trying to up sell me on other services. I will not us them again. More
by Chiefhughes115
Employees Worked With
Wendy Fees
March 25, 2025
great experience with purchasing a vehicle. service was friendly. I didn’t feel pressured at all, was able to test drive multiple vehicles. I worked with Dan, who was very knowledgeable about a service was friendly. I didn’t feel pressured at all, was able to test drive multiple vehicles. I worked with Dan, who was very knowledgeable about all the cars and their features. He was very helpful and easy to work with and ensured that the car I took home was right for me. More
by lorena
Employees Worked With
Andrew Wenner, Dan Crites
