Ken Ganley Ford Parma - Service Center

Love it just wish the parts on the recalles would be available when you take in to get fixed no fault to the mechanics they are great. Is thst a naff words for you not happy with the company on get available when you take in to get fixed no fault to the mechanics they are great. Is thst a naff words for you not happy with the company on geting the parts to them . My Dad and Mom would turn over in there graves they worked for over 40 yaers.for Ford. More

Efficient services! In & out! They work around your schedule and explain in detail your upcoming services! In & out! They work around your schedule and explain in detail your upcoming services! More

Everything ok but still don’t have a recall part and am waiting a call waiting a call More

Had problems with screen on radio not connecting properly. Took it in to be looked at and they could not identify the problem. Did a full reset on my car and ended up messing something up where my r properly. Took it in to be looked at and they could not identify the problem. Did a full reset on my car and ended up messing something up where my radio and screen would not turn off when the car was off and it ended up draining my battery where I couldn’t start the car at all. When I tried calling back to inform them of this, no one took my call and was never called back. More

Everything was great! Service and sales meet everything I needed. I would recommend them to all my friends. Service and sales meet everything I needed. I would recommend them to all my friends. More

Very courteous people and service was fast,great using my ford points for the fee ford points for the fee More

Solved my problem quickly by rerouting a cable at no cost when out of state dealer told me that I would have to buy a new door latch These are real problem solvers when out of state dealer told me that I would have to buy a new door latch These are real problem solvers More

Very fast and efficient service from everyone in the service department. Extremely friendly staff and they take extra time to recognize and address any and all concerns regarding your vehicle. service department. Extremely friendly staff and they take extra time to recognize and address any and all concerns regarding your vehicle. More

This is the second time I’ve brought my car in for service. Both times the staff was friendly and never pushed any extra services I didn’t need. I appreciate that. service. Both times the staff was friendly and never pushed any extra services I didn’t need. I appreciate that. More

Usually good. Last time, they changed my oil incorrectly. I asked specifically for a "Full Synthetic" oil change, and they gave me a partial change. When questione Last time, they changed my oil incorrectly. I asked specifically for a "Full Synthetic" oil change, and they gave me a partial change. When questioned, they promptly re-changed my oil. Although I never got a receipt, so I don't know if they actually did anything. Or if they just took my keys for 15 minutes and pretended to change my oil... More