Ken Ganley Ford Parma - Service Center

Worst service I ever had at a Ford Dealership in the 32 years of buying Ford vehicles. Terrible experience! Was very disappointed and shocked how bad the service was years of buying Ford vehicles. Terrible experience! Was very disappointed and shocked how bad the service was More

They got me in even when I was late for my appointment, they gave me every option plus advice on what they would do personally, and I didn't have to wait forever. they gave me every option plus advice on what they would do personally, and I didn't have to wait forever. More

Ken Ganley Ford is a great dealership. Customer service is excellent. The salespeople are very accommodating and know the vehicles very well. Prices are good. Customer service is excellent. The salespeople are very accommodating and know the vehicles very well. Prices are good. More

I was able to get my car in for the brake recall in 1 week. When the dealership on Brook park road in Brooklyn has me waiting for months and was told to call back in 1-2 more months. George in the servic week. When the dealership on Brook park road in Brooklyn has me waiting for months and was told to call back in 1-2 more months. George in the service department was very helpful and explained every very thoroughly. I was very greatful that my car would be picked up and dropped off to me as well. I would highly recommend Ganley Ford to others and I will go back should anything arise. Thank you very much Ganley Ford and keep up the Great Work George. More

Great guys Great work No pressure ever They take care of my car always no regrets my car always no regrets More

Polite and respectful transportation to and from work thank you. Glad I didn’t have to reschedule thank you. Glad I didn’t have to reschedule More

Excellent and courteous service, wonderful communication throughout the process. The team was creative and determined to deliver the highest level of satisfaction throughout the process. The team was creative and determined to deliver the highest level of satisfaction More

Very professional service, great service, and highly recommended from my experience. They put the customer first. recommended from my experience. They put the customer first. More

The employees are kind and helpful when talking to them about your car. They have always been pleasant. about your car. They have always been pleasant. More

Did a great job. Things were fixed right the first time and completed early. People were friendly and professional. Things were fixed right the first time and completed early. People were friendly and professional. More