Ken Ganley Ford Parma - Service Center

My advisor was great took me with me . As I didn't have an appt. Her name was alica jefferys.im so glad liberty closed in parma they ripped me off. As I didn't have an appt. Her name was alica jefferys.im so glad liberty closed in parma they ripped me off. More

Would not recommend dealership,they did not finish the job by putting enough fluid in bottle job by putting enough fluid in bottle More

Had a nail in one of my tires, and they fixed it right up. There was a small scuff on one of the rims, and they repaired that as well. Alicia's great. 5/5! up. There was a small scuff on one of the rims, and they repaired that as well. Alicia's great. 5/5! More

George was really good. I have been having a hard time lately He was great I have been having a hard time lately He was great More

Need a few more experiences to rate since Ken Ganley bought the dealership not long ago from Bob Gillingham Ford bought the dealership not long ago from Bob Gillingham Ford More

John Rupert handled my issue with sinserity and integrity . I was kept up to date and felt confident in the end result. I think your dealership is blessed with these two employees. I wholeheartedly would rec . I was kept up to date and felt confident in the end result. I think your dealership is blessed with these two employees. I wholeheartedly would recommend your dealership in the future. thank you More

This dealership is fantastic! I have never had less than the best customer service when I visit here and they always go out of their way to accommodate my schedule. They never try I have never had less than the best customer service when I visit here and they always go out of their way to accommodate my schedule. They never try to upsell you and they're honest about your vehicle's immediate needs vs. what can wait. Everyone is great from the mechanics to the people who answer the phone to the desk (Dave, George, etc.!) I cannot say enough positive things about this place. 11/10 recommend! More

Miss the Gillingham crew. I wasn't impressed with having to wait 2 hours for a oil change and that was with an appointment! I would have continued getting service from Liberty I wasn't impressed with having to wait 2 hours for a oil change and that was with an appointment! I would have continued getting service from Liberty in Parma but they are now closed to the public now. More

It was first being serviced at the parma location. I was approached as soon as i pulled up the garage door to check in for service. Great customer service and very informative about service. I was approached as soon as i pulled up the garage door to check in for service. Great customer service and very informative about service. More

Very helpful and courteous. My visit was in regards to a purchase from another Ganley dealership after being referred to Ganley Ford to get a second key for my purchase. I was My visit was in regards to a purchase from another Ganley dealership after being referred to Ganley Ford to get a second key for my purchase. I was taken care of and it was accomplished in less than a hour. Thank you More