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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,810 Reviews
Call Service Center (888) 433-2764

1,810 Reviews of Ken Ganley Ford Parma - Service Center

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April 20, 2024

I’m a former Gillingham Ford customer and was glad to see the same faces and Great Service as before! More

by Bob T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia in Service, Courtney cashier
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Apr 22, 2024 -

Ken Ganley Ford Parma responded

Hello Bob, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 20, 2024

They have a great lounge while you’re waiting and service was great and on time More

by kentucky.dt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2024

Service team did a great job getting the work done. No issues after driving away More

by SEANOSBURN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 19, 2024

Great and speedy service. Not my first time here. I will be back plenty. Thanks More

by SAPIENZAJASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Ken Ganley Ford Parma responded

Hello, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2024

They were both great! They let me know when my car was ready for pick up More

by joedagata1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Ken Ganley Ford Parma responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2024

I have been having intermittent electrical issues with my vehicle and the dealership has been trying very hard to find and correct the issues and keep me satisfied. More

by TAKICIELINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Monske
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Apr 21, 2024 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2024

Great service group and Bubba was a great salesman when I was getting the car I wanted. More

by rsg9781msg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be supportive during your experience here at Ken Ganley Ford Parma. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

Great service from all involved. Sales and service department. Will keep coming back for everthing More

by jjlarkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Asvestas
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Apr 18, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 18, 2024

I HAVE ,EEB GOINGG THERE FOR YEARS. I LEASE A CAR EVERY 3 YRS. THEY HAVE ALWAYS BEEN GREAT WORK. More

by SAMPOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete. Retired, Eric Asvestas
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Apr 18, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 18, 2024

They were very accomadating, even allowing me a reschedule for my tires. They looked over my car and made notes of preventative repairs, offering me opputunity to keep my car on the road longer More

by vasal2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Monske
Report | Print
Apr 18, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

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