Ken Ganley Ford Parma - Service Center

Yikes on bikes does communication need to be better. Also stock the paper in your night drop box. Also stock the paper in your night drop box. More

Efficient, friendly and done well! Always a good experience when I bring my Bronco Sport in for service! Always a good experience when I bring my Bronco Sport in for service! More

Very accommodating. New owners, same service as Gillingham. Will continue to use unless service deteriorates. New owners, same service as Gillingham. Will continue to use unless service deteriorates. More

Polite and professional They kept me updated throughout the entire process and completed the work in a timely fashion the entire process and completed the work in a timely fashion More

Bought the 2011 Escape brand new when it was Gillingham Ford...now that it's Ganley, I'm getting the same outstanding service! Ford...now that it's Ganley, I'm getting the same outstanding service! More

My Mercury Mariner quit on my shopping route. I called Ken Ganley to make sure i could tow it in at closing time or later and Mathew took my info, gave me directions to give the tow driver and di I called Ken Ganley to make sure i could tow it in at closing time or later and Mathew took my info, gave me directions to give the tow driver and did my paperwork for a service appointment. Dave took it from there. Early the next morning, Dave researched my previous repairs, found the parts for my 19 year old vehicle. The service tech had me back on the road way sooner than i thought. Thanks to everyone, again. More

Dylan was very professional explained everything that was going on patient and took care of the problem for me going on patient and took care of the problem for me More

Ken Ganley Ford made it so easy and convenient to have my SUV serviced. Friendly and great service - including the gals that picked up and dropped off my car. I definitely will be using them again. SUV serviced. Friendly and great service - including the gals that picked up and dropped off my car. I definitely will be using them again. More

Dylan Yavorsky was so very nice, he made me feel like it used to be in the old days when the costumer came first! Ford is fortunate to have someone like him working there. Thanks Dylan! used to be in the old days when the costumer came first! Ford is fortunate to have someone like him working there. Thanks Dylan! More

Professional Took time to address issues with car and warranty. Kept me updated with progress on car repairs. warranty. Kept me updated with progress on car repairs. More