Ken Ganley Ford Parma - Service Center

Dave moga was very helpful and did understand what I wanted and did it correctly. wanted and did it correctly. More

Wonderful customer service Even arranged transportation home and back. Thank you So much Will definitely be back. home and back. Thank you So much Will definitely be back. More

A waste of time and effort to write 15 words for a job that was done quickly and efficiently that was done quickly and efficiently More

It would appear nothing I requested was done. None of my recalls were done. I asked about pricing on a wheel bearing and got pricing for several other things including the wheel bearing but not t None of my recalls were done. I asked about pricing on a wheel bearing and got pricing for several other things including the wheel bearing but not the bearing itself. I was texted about problems at the dealership and informed my vehicle wouldn't be ready and they needed another day. I was also informed that they would reach out in regards to completing the recall work. Not a call. No text. Not an email. Nothing. Would not recommend. More

First time coming in for service since Ganley took over. Everyone was very nice and welcoming. I will definitely be back. Everyone was very nice and welcoming. I will definitely be back. More

Professional, friendly and attentive service Customer service and support and delivering as promised are the best service and support and delivering as promised are the best More

George was great! He even told me some things included in my warranty I didn’t know about! He even told me some things included in my warranty I didn’t know about! More

Matt ( service advisor) was great. He explained everything about my truck and what was done to repair it. When I Picked it up Dave was friendly and welcoming also. He explained everything about my truck and what was done to repair it. When I Picked it up Dave was friendly and welcoming also. More

Matt Newman was excellent to work with. Very knowledgeable and answered all my questions. Waiting room was clean with comfortable seating, with fresh coffee! My car was finished faster than Very knowledgeable and answered all my questions. Waiting room was clean with comfortable seating, with fresh coffee! My car was finished faster than expected. Great experience! More

Prompt and attentive Dylan was Bert courteous , checked for other recalls and also did those for other recalls and also did those More