Ken Ganley Ford Parma - Service Center

Dave Mogadishu always takes good care of me, gets my car out quickly, recommends other service issues. Very, very, courteous. Makes getting my car serviced a pleasure. out quickly, recommends other service issues. Very, very, courteous. Makes getting my car serviced a pleasure. More

My cars issues are never resolved and I am being charged for work either not needed or not completed. Very unhappy with service and will not be returning. for work either not needed or not completed. Very unhappy with service and will not be returning. More

The service was fine, but I scheduled to have two new tires mounted on my Mustang. The person taking my call was supposed to check to see if the tires were in stock. They were NOT and I called off work tires mounted on my Mustang. The person taking my call was supposed to check to see if the tires were in stock. They were NOT and I called off work so I could get my tires. Long story short--I had to reschedule around my work schedule and received nothing for their mistake. We all make mistakes, but I received no compensation but "we're sorry this happened". More

Seriously under staffed. Car was dropped off early and service wasn’t completed on time. Car was dropped off early and service wasn’t completed on time. More

Busy operation yet attention to detail. Dylan was a pleasure to work with. Highly recommend Dylan was a pleasure to work with. Highly recommend More

Oil change and tired repaired very quickly . Was a plus that the coffee was good ! Was upset that Liberty Ford parma hts closed for oil changes ... But Ganley will be my new ford dealership Was a plus that the coffee was good ! Was upset that Liberty Ford parma hts closed for oil changes ... But Ganley will be my new ford dealership More

Friendly quick service took care of issue quickly. Returned car with valet service promptly to my house Returned car with valet service promptly to my house More

Pleasant to deal with and very efficient in getting my vehicle back. This was the first time I didn't need to call the dealer about the progress of my truck. vehicle back. This was the first time I didn't need to call the dealer about the progress of my truck. More

The job was completed in one day, which was great. I would , however, appreciated call backs to my messages left as to approximate completion time. I was coordinating a ride , and it left me hanging I would , however, appreciated call backs to my messages left as to approximate completion time. I was coordinating a ride , and it left me hanging . More

Service was prompt and efficient Staff kept me informed thru out the appt A professional experience thru out the appt A professional experience More