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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,825 Reviews
Call Service Center (888) 433-2764

1,825 Reviews of Ken Ganley Ford Parma - Service Center

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January 14, 2025

George was very helpful, and polite. He was as very thorough in explaining the issue. More

by Martha Conway
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Ken Ganley Ford Parma responded

Martha, It's great to hear that George was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

January 13, 2025

Bubba was an amazing salesman and did great with making sure I was fully satisfied with my purchase and also followed up after. More

by daileydshane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba
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Jan 13, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. Bubba, Jeremy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

January 12, 2025

Fast and efficient. MATT treated me well, listened to my thoughts and suggested I get a door recall checked in the spring. Since they need car for the day they can pick More

by PATRICIASHRILLA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Patricia. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2025

Bolaji is great for the job if you looking to get rolling and also great experience overall nocks the manager also great guy I would refer anyone to these guys More

by Deonteirving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words for Bolaji and the team, and for taking the time to leave us this wonderful feedback!

January 11, 2025

Love the staff especially Alicia very friendly and knowledgeable.Live working with her . Thank you More

by kjf1rl1k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bodi, Alicia Jeffery
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Jan 13, 2025 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

January 11, 2025

They did what I wanted with no attempt to sell extras. I'll stick with them. More

by onebuckeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

January 11, 2025

They were very helpful and took good care of my vehicle! The service help was very helpful. I had Alicia take care of me and my vehicle it went very smoothly More

by Terri Yakubics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Jan 13, 2025 -

Ken Ganley Ford Parma responded

Terri, thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

January 10, 2025

Was in for an oil change was in and out in no time always receive good service while I go there More

by BASSMASTER92466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Ken Ganley Ford Parma responded

Thank you! Dave, George, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

January 10, 2025

Dave Moga…. i need not say any more….he is the epitome of Ken Ganley ford More

by Twilliamson914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

January 10, 2025

My service advisor was very polite and without an appointment managed to get my T150 van repaired. More

by MikeP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Ken Ganley Ford Parma responded

Mike, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

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