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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,825 Reviews
Call Service Center (888) 433-2764

1,825 Reviews of Ken Ganley Ford Parma - Service Center

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January 17, 2025

Great service, Matthew explained everything to me and my wife and took very good care of us! Will do business here again because of him. More

by brianslover4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Ken Ganley Ford Parma responded

Thank you, Brian, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again.

January 16, 2025

So far there holding up Bob Gillinghams service and reputation. Hope it stays that way !! More

by Jfedonhk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Ken Ganley Ford Parma responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2025

Great job on the repair of my vehicle 2017 explorer and filing the claim warranty More

by fabdad121
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 16, 2025

Matt was amazing! Very knowledgeable and helpful with my car and any questions I had. Thanks Matt! More

by Mari’Sol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2025

Ganley Ford has been very consistent in service and people are courteous and helpful too More

by JCC10094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2025

Great clean new floors , clean show rooms, coffee tea, beverages, comfortable waiting area Advisor was very helpful kept us informed More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Ken Ganley Ford Parma responded

Thanks, Dave, for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

January 14, 2025

Excellent service , by sales person Madelyn Vega. The store felt comfortable, demonstrating professional, caring attitudes by all. More

by kodiak1482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 14, 2025

CJ is the best car sales woman in the building she will make sure you get a vehicle More

by r.gray50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad CJ was able to help, and we hope to see you again!

January 14, 2025

Super straightforward service. They were clear on the work being done, the price and the time involved. They were polite, efficient and talked me through a number of options. More

by Mikegeither
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Ken Ganley Ford Parma responded

Mike, Thank you for taking the time to share your thoughts on working with Dave and our team. We're glad to hear we delivered such a great experience!

January 14, 2025

Happy with them fixing my motorhome. Now I'm sitting in Florida enjoying the weather. Everything they fixed works as it should. More

by OGGY0401
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

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