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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,819 Reviews
Call Service Center (888) 433-2764

1,819 Reviews of Ken Ganley Ford Parma - Service Center

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February 09, 2025

Dave was great. The entire staff really did everything possible to make this process smooth and easy More

by GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2025 -

Ken Ganley Ford Parma responded

Hi Dave: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 09, 2025

Friendly and efficient would be my feeling. The facility is clean and comfortable, and very convenient. More

by JM26KM24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 09, 2025

Service personnel was diligent and polite on required service.I needed. Excellent all the way More

by GTHOMAS8110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that Dave and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Feb 12, 2025 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2025

George was great, very friendly, and explained everything! I will definitely come back again for service! More

by LLRMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. George and our service team appreciate your business and hope to see you again soon!

Feb 12, 2025 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2025

George has always been very helpful. he has been able to fulfill all promised appointment times. very pleased. More

by PMOBERGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Geroge and our team met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

Feb 12, 2025 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2025

George was the best. Good communication. Gets the job done. Really works with you and listens to your needs. Top Notch Service highly recommend George. More

by Al.evangelista440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Ken Ganley Ford Parma responded

Thank you! George and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Feb 12, 2025 -

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2025

Alicia and Dave were awesome to work with. Excellent job done. Quality service department thanks More

by Wildbkill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Feb 09, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

February 08, 2025

Fue una experiencia muy buena. No me arrepiento de haber venido para que me ayudarán More

by shiara_23ortizbaerga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2025 -

Ken Ganley Ford Parma responded

Hello Shiara: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 06, 2025

Great looking floor as we drive in to the garage. Clean advisor station Great communication and even washed my car! We will be back ! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janitor who wears the hat
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Feb 06, 2025 -

Ken Ganley Ford Parma responded

Dave, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 06, 2025

Friendly and fast service. I would gladly return for service on my vehicle again. A great waiting room and too! More

by bbrocky131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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