Ken Ganley Ford Parma - Service Center

Quality work, completed when promised, courteous and honest techs. Will continue to have car serviced at this Ganley dealer. honest techs. Will continue to have car serviced at this Ganley dealer. More

Matt in service was very helpful and was very efficient. He didn’t mind answering our questions. We were very happy with the service done on our car He didn’t mind answering our questions. We were very happy with the service done on our car More

Friendly and attentive as always. I have 2 Gillingham cars and continue to have them serviced at this Parma location. I miss the overview page of the checks made on the car. (tire d I have 2 Gillingham cars and continue to have them serviced at this Parma location. I miss the overview page of the checks made on the car. (tire depth, PSI, etc). More

All the employees were kind and answered any questions I had. My oil change was completed in a timely manner. had. My oil change was completed in a timely manner. More

My first time visited Ken Ganley 4 since former Bob Gillingham, I had good experiences in both places. I'm getting Dan, ladies and seeing, it's very professional. I'm very satisfied with the work they Gillingham, I had good experiences in both places. I'm getting Dan, ladies and seeing, it's very professional. I'm very satisfied with the work they did on my truck. I would go back again if I was looking for another vehicle, they would be one of the dealerships I would stop in at first. More

Performed all the necessary work and got my truck up and running. Thank you. No recalls, finally. running. Thank you. No recalls, finally. More

I have only ever had one experience with this dealership where something felt off. I addressed it with them and they immediately removed the item from my bill to satisfy me. Other than that I have bought 2 where something felt off. I addressed it with them and they immediately removed the item from my bill to satisfy me. Other than that I have bought 2 cars from them and used them for service since 2012 and have always had better than expected experiences in both Sales and Service areas. They have repeatedly been able to work me in during unscheduled service issues and now come to me for some services. More

Thank you to Dave Moga for excellent service. I appreciate his dedication to customer service. I appreciate his dedication to customer service. More

Ganley Ford of Parma took in my 2023 f150 due to factory paint defects. They were able to get my truck looked at and multiple defects fixed. Ford must have had some paint issues as I had multiple cracks and paint defects. They were able to get my truck looked at and multiple defects fixed. Ford must have had some paint issues as I had multiple cracks and dirt under the paint they turned into more cracks. I worked with the Service manager as the last service manager gave me the run around and when Jeremy took over he had me squared away. Got me a loaner vehicle while my truck was in the body shop and fixed a couple of other items at the same time. More

I'm pleased to say I leases from Ford. I have been with them for over 9 years I have been with them for over 9 years More