Ken Ganley Ford Parma - Service Center

Dave Moga and the service department did a great job servicing my Ford Expedition in a quick and efficient manner. servicing my Ford Expedition in a quick and efficient manner. More

Didn’t offer pick up service, no idea who i was when I came for my appt, had to put all my info in again after I showed up came for my appt, had to put all my info in again after I showed up More

Excellent Service! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! More

This dealership is very good. It is the first time I utilized there service department and I found them to be very polite, efficient, and my vehicle was ready very quickly. It is the first time I utilized there service department and I found them to be very polite, efficient, and my vehicle was ready very quickly. More

Very fast service and excellent customer service. Alicia was very helpful and knowledgeable. Kept me updated throughout the whole process Alicia was very helpful and knowledgeable. Kept me updated throughout the whole process More

In a jam and time crunch, Ganley service got me back in the road with a great deal on new tires. the road with a great deal on new tires. More

Great service people very professional and polite in Parma and Norton where we purchased truck Parma and Norton where we purchased truck More

Good Dylan was very professional and explained every step as far as the repair work and why it was needed in terms that I could understand and the importance of each. He also took me walker from my car and p as far as the repair work and why it was needed in terms that I could understand and the importance of each. He also took me walker from my car and put it back in when work was completed More

I was there from 9:15 am til 4:00pm. My car wasn’t even taken back and assessed until after 12:00pm. The customer service person who was handling my car left and went home never handed m My car wasn’t even taken back and assessed until after 12:00pm. The customer service person who was handling my car left and went home never handed my car off to a technician for review which was why it took so long to even get started. My truck now has a knocking sound that wasn’t there before and my brakes feel extremely low compared to how they were before I brought my car in. Will never use this dealer location again. More

Alicia said that she could fix the truck and she did the first time awesome people work at KEN GANLEY FORD thank you first time awesome people work at KEN GANLEY FORD thank you More