Ken Ganley Ford Parma - Service Center

Pleasure dealing with George, he was very helpful and explained everything clearly on the work that was being done to my vehicle explained everything clearly on the work that was being done to my vehicle More

Very friendly and attentive. As a new service client from another dealership I wish I would have come to Ganley Ford first. Customer care in Service Dept is TOP NOTCH A++++ As a new service client from another dealership I wish I would have come to Ganley Ford first. Customer care in Service Dept is TOP NOTCH A++++ More

Got in at the scheduled time, and the work was done quickly. Happy with the service. quickly. Happy with the service. More

Excellent service and assistance in solving mechanical issues with my Edge. I have extended warranty; Matt was conscientious in noting that I did and completed the repairs with only the deductible to pay issues with my Edge. I have extended warranty; Matt was conscientious in noting that I did and completed the repairs with only the deductible to pay! I am very happy with the service provided and will be back whenever I need service in the future! More

Great service and knowledgeable and helpful staff. I will be buying from this dealership again! I will be buying from this dealership again! More

Great service from Ganley Ford - Brookpark and Dave Moga, Service writer. Customer focused, vehicle wise and took care of my routine service appointment very efficiently. Thank You and See you next time! Service writer. Customer focused, vehicle wise and took care of my routine service appointment very efficiently. Thank You and See you next time! More

Ganley Ford has very professional staff, very skilled workers, very comfortable waiting room, and very competent service. workers, very comfortable waiting room, and very competent service. More

Matt was very friendly, helpful and answered all of my questions regarding my vehicle. I also greatly appreciated the Uber rides back and forth to the dealership so I didn't have to wait for several hours questions regarding my vehicle. I also greatly appreciated the Uber rides back and forth to the dealership so I didn't have to wait for several hours in the waiting room. More

Quick service. Everyone is very kind and approachable. Thank you for the complementary Uber to work and return to dealer after work. Everyone is very kind and approachable. Thank you for the complementary Uber to work and return to dealer after work. More

Great service department, easy to schedule and friendly advisors that are usually pretty easy to get ahold of! Bought both of our cars from there as well. Overall, great dealership that takes care of their advisors that are usually pretty easy to get ahold of! Bought both of our cars from there as well. Overall, great dealership that takes care of their customers More