Ken Ganley Ford Parma - Service Center

The employee that assisted me was very kind. Went out of his way to make me feel comfortable. Even recommended a cheaper way to get the service that I was having. Went out of his way to make me feel comfortable. Even recommended a cheaper way to get the service that I was having. More

George is rude and does not make you feel like a valued customer. He was supposed to call me this week and I have still not heard from him. He scheduled an appointment for me but put it under my daughter’s customer. He was supposed to call me this week and I have still not heard from him. He scheduled an appointment for me but put it under my daughter’s name. When I called to make sure I had the appointment the girl had no idea that I had an appointment because it wasn’t under my name. More

They are very helpful in attempting to diagnose a problem with my truck. It's what I expect from a car dealership service department. with my truck. It's what I expect from a car dealership service department. More

Always take me on time. Staff goes over and above with service Very dependable and honest Staff goes over and above with service Very dependable and honest More

Great service department, great service writers. Overall very friendly people. Will continue bringing my Lincoln in for repairs when neede Overall very friendly people. Will continue bringing my Lincoln in for repairs when neede More

Very professional and extremely courteous staff. On time repairs and always a reminder phone call for service at my residence which was awesome. Keep it up. On time repairs and always a reminder phone call for service at my residence which was awesome. Keep it up. More

Friendly customer Service. Oil change was completed car was parked outside. But was never notified that worked had Been completed Oil change was completed car was parked outside. But was never notified that worked had Been completed More

Service person knew exactly what he needed to do. I would have him back any time. I would have him back any time. More

Quick. Efficient. Polite. Helpful The experience was quick and efficient. Dylan was polite and very helpful. Efficient. Polite. Helpful The experience was quick and efficient. Dylan was polite and very helpful. More

Everyone went above and beyond to fix the problem on hand. The courtesy from everyone I dealt with was Amazing! hand. The courtesy from everyone I dealt with was Amazing! More