Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,814 Reviews of Ken Ganley Ford Parma - Service Center
I have been dealing with Ganley ford west for many years. I have a great deal of trust in their work. The prices this time were outrageous but I'm guessing it is because of the virus. $1500.00 fo years. I have a great deal of trust in their work. The prices this time were outrageous but I'm guessing it is because of the virus. $1500.00 for an alternator and a oil change is out of this world. I still give them 5 stars but will pay more attention to price in the future. Thank you More
Had a great experience! Very efficient and honest. Gave follow up info for future work needed on car. The quote and paperwork waiting for me. follow up info for future work needed on car. The quote and paperwork waiting for me. More
They provided fast service and communicated very well. The location is very convenient. They offer an array of services. I will definitely be using them again. The location is very convenient. They offer an array of services. I will definitely be using them again. More
Ashley was awesome. My oil change and inspection was done efficiently and I was on the road within the hour. Everything went smoothly and the car was washed which is a nice touch. efficiently and I was on the road within the hour. Everything went smoothly and the car was washed which is a nice touch. More
Fast, courteous service. Nick did an excellent job. Tire was ready as promised and installed within minutes. I plan to continue getting service there. Thanks. was ready as promised and installed within minutes. I plan to continue getting service there. Thanks. More
I took my vehicle in for a semi annual inspection (tire rotation, fluid/brake check) and I was very pleased. My car needed extra work, rear brakes and a tire needed to be patched. The service department wa rotation, fluid/brake check) and I was very pleased. My car needed extra work, rear brakes and a tire needed to be patched. The service department was very professional and kept me up to speed on the cost and it was done in a timely manner. More
From the phone call to set up service, to signing in, to leaving the lot, I have only good things to say about Ganley Ford. I sat in the clean/sanitized waiting area and waited a very short time. They even leaving the lot, I have only good things to say about Ganley Ford. I sat in the clean/sanitized waiting area and waited a very short time. They even ran my car through the car wash! I'm sorry I didn't note the man's name that helped me. He was working with Nick at the desk when I entered. More
Great communication from the service dept. Ashely called me each time there was an update and made sure everything was fixed. The service was even completed ahead of schedule. me each time there was an update and made sure everything was fixed. The service was even completed ahead of schedule. More
Easy to set up service appointment. I was taken care of quickly when I arrived. Service was performed quickly while I waited. I was very pleased. quickly when I arrived. Service was performed quickly while I waited. I was very pleased. More
Work was done in a timely manner. Dealership was clean. Would have liked to see more employees wearing masks and welding them properly. Will return for future work. Would have liked to see more employees wearing masks and welding them properly. Will return for future work. More