Ken Ganley Ford Parma - Service Center

Great service and people !I will continue being a Great service and people ! I will continue being a customer here on the west side ! Dave in the service department is very thoughtful in keeping you Great service and people ! I will continue being a customer here on the west side ! Dave in the service department is very thoughtful in keeping you happy ! Thank you ! More

Ashley always takes care of my Raptor. The tech was also knowledgeable and explained things in detail to me. Thanks again to Ashley and team. knowledgeable and explained things in detail to me. Thanks again to Ashley and team. More

Awesome experience. First time taking my car there and was very impressed with how efficiently the team serviced my vehicle. I will definitely be taking my car back here for its next service appointment. was very impressed with how efficiently the team serviced my vehicle. I will definitely be taking my car back here for its next service appointment. More

The work performed was excellent. The parts department did run into some issues with first procuring the parts, then on their arrival finding they'd ordered two of the same side, which is the only reason did run into some issues with first procuring the parts, then on their arrival finding they'd ordered two of the same side, which is the only reason this visit gets four stars. Everything was resolved however and Dave in Service came through by offering a loaner, due to the extended delays. This helped my situation quite a bit. I have the vehicle back now, it's like it was when it was new again. It's why I keep going back to Ganley. Sure I could find less expensive options, but you cannot beat the quality of work or the warranty provided on that work. The people are friendly and willing to help, but it's them standing by their work that means the most. The lady at the cashier window, whose name I now cannot remember for the life of me (sorry), was just such a pleasure to deal with as well. Thank you all for another great experience! More

Service department is always helpful and courteous. I have always found their work to be of good quality and good value. They kept in contact as they worked on the car. have always found their work to be of good quality and good value. They kept in contact as they worked on the car. More

Always room for improvement, this dealership gets it done right. Schedule times are good and the service was good also, but like I said it always room for improvement right. Schedule times are good and the service was good also, but like I said it always room for improvement More

Very informative on issues with my car an suggestions on how to fix it. Went for oil change very satisfied with everything.car wash plus how to fix it. Went for oil change very satisfied with everything.car wash plus More

Quick and friendly! Never feel like they’re trying to scam me into buying services I don’t need. I always use “The Works” coupon when I get my Ford serviced and it’s a great price. scam me into buying services I don’t need. I always use “The Works” coupon when I get my Ford serviced and it’s a great price. More

Great service! Employees are friendly And knowledgeable, they were able to fit me in to the schedule in a timely manner. I highly recommend Ganley Ford West they were able to fit me in to the schedule in a timely manner. I highly recommend Ganley Ford West More

Service department was fantastic. Aaron was such a great person to deal with. We will return if there are any further service needs. Honest and fair! person to deal with. We will return if there are any further service needs. Honest and fair! More