Ken Ganley Ford Parma - Service Center

Everyone was friendly and ready to help solve the problem. No problem returning to this dealership. People on the phone were very helpful in getting me to the correct department problem. No problem returning to this dealership. People on the phone were very helpful in getting me to the correct department More

Thank you for service, everyone was very friendly. Engine light came on while driving I trust Gainly will take care of my vehicle. Thanks again for all help! light came on while driving I trust Gainly will take care of my vehicle. Thanks again for all help! More

Had sway bar links replaced. A bit on the pricey side. Also had recall work done to my full satisfaction. Overall very happy with service. Also had recall work done to my full satisfaction. Overall very happy with service. More

Well I wasn’t impressed with the price especially when one side is sealed & the other side has grease fittings! And I get 100.00 off my bill for serving my country wasn’t even a 5%!!! But I am happy with one side is sealed & the other side has grease fittings! And I get 100.00 off my bill for serving my country wasn’t even a 5%!!! But I am happy with Ed that work on my truck. His work was GREAT!!! And I had him go over with me everything that was done to my truck! More

The best Ford dealership bar none, service is excellent, sales department is excellent, parts department is excellent all Ford Dealers need to emulate this dealership they are the diamond out of all the Gan sales department is excellent, parts department is excellent all Ford Dealers need to emulate this dealership they are the diamond out of all the Ganley dealerships. More

Ashley Neely made my service experience an easy enjoyable time. She is a very personable person whom Ganley should value. The car looked great after service was completed. Thanks we will be back. time. She is a very personable person whom Ganley should value. The car looked great after service was completed. Thanks we will be back. More

Dropped car at 8:25am for oil change and the works check up. They said they would call if anything else found. I called at 10:17 the said they would call me back in 5 minutes. I called again at 10:45 and to up. They said they would call if anything else found. I called at 10:17 the said they would call me back in 5 minutes. I called again at 10:45 and told again they would call in 5 minutes. I walked up at 11:15 to get me car done or not because they knew I had somewhere to be at noon. Sat until 11:50 never got wash but got estimate for about 5 things found . Estimate was 1398 plus tax, Called a couple of other reputable places and got an estimate for $928. I used to like your service dept. But the service NOT customer friendly. I will not be back, also bought my last 3 cars there I will be going elsewhere. I like to keep my business in the neighborhood but can not support your establishment any longer! More

Very good service--very nice and pleasant-i was able to get a ride to work and called when done. I also come back here get a ride to work and called when done. I also come back here More

I was in for a simple oil change/tire rotation. Service was great, everyone I talked to was friendly. Pick up and drop off we’re very easy and fast. was great, everyone I talked to was friendly. Pick up and drop off we’re very easy and fast. More

Great service and people !I will continue being a Great service and people ! I will continue being a customer here on the west side ! Dave in the service department is very thoughtful in keeping you Great service and people ! I will continue being a customer here on the west side ! Dave in the service department is very thoughtful in keeping you happy ! Thank you ! More