Ken Ganley Ford Parma - Service Center

Fantastic, quick and friendly! I drove up and was waited on immediately. The service person was friendly and explained the service that I requested. He also led my to the waiting area. on immediately. The service person was friendly and explained the service that I requested. He also led my to the waiting area. More

My vehicle went in for warranty work and fell subject to the parts lack of availability. The protracted time to repair was no fault of the service department who updated me as to progress and ultimately co the parts lack of availability. The protracted time to repair was no fault of the service department who updated me as to progress and ultimately completion. More

Well problem not taken care of,waiting on a rental car and to complete job still got to finish the noise problem I am hearing on start up and to complete job still got to finish the noise problem I am hearing on start up More

Dave and Ashley were very helpful!!! They did a wonderful job with helping me with my problem with my car. I would recommend them to anyone!! job with helping me with my problem with my car. I would recommend them to anyone!! More

Service and Sales were all outstanding, really excellent. Ya'll nailed it. Went from service to Sales in the same day. Thanks everyone. Will S Ya'll nailed it. Went from service to Sales in the same day. Thanks everyone. Will S More

Over crowded. Behind schedule...why bother w appointments? I asked about additional service and was abruptly Tod to schedule another appt. This, my 6th recall, reminds me why I now buy GMC appointments? I asked about additional service and was abruptly Tod to schedule another appt. This, my 6th recall, reminds me why I now buy GMC More

I have been coming here for almost a year. Every time I have visited they have taken care of my problems probably better than any dealership I’ve ever been to. The service staff is just super outstanding. have visited they have taken care of my problems probably better than any dealership I’ve ever been to. The service staff is just super outstanding. They also have treated me very very fair. When they say it’s going to be fixed by a certain day and time it will be fixed then. They even gave me a loaner car, because I couldn’t get home without it. I would definitely buy my next car from them. More

Great job. This is my daughters car. She is very happy with your service and timely ness . Ashley was very easy to talk to and took care of our service needs. with your service and timely ness . Ashley was very easy to talk to and took care of our service needs. More

Dealership takes care to do a good job in the service department as always. Had a very bad noise coming from breaks and they cleaned them up for me. Still some noise happening but no where near the embar department as always. Had a very bad noise coming from breaks and they cleaned them up for me. Still some noise happening but no where near the embarrassing noise that it was making before. More

The car is junk with all the noise it's making. Keep starting over and over. Sounds like a air conditioner on the freeway. There is popping going on and something will be done about this car . starting over and over. Sounds like a air conditioner on the freeway. There is popping going on and something will be done about this car . More