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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.5
1,504 Reviews

1,504 Reviews of Ken Ganley Ford Parma - Service Center

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March 19, 2014

I didn't like the cleanest , and even with appointment i had to wait 2 hours and 30 min. The car has some dirt in the car . And the car wasn't that clean from the out side but ok tho . More

by hoosy198727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Soderquist
March 15, 2014

First I would like to say that Nate "the Great" Ford was truly just that.!! Having been a true Chevrolet man in the past, I have now bought two new Fords and this most recent purchase of a Used R More

by jpb4413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ford
Mar 17, 2014 -

Ken Ganley Ford Parma responded

Ganley Ford West appreciates your time and your business! We are happy to hear that you are a proud Ford owner! We hope that your son is enjoying his Ranger. If you need any assistance please contact Nate or any of the Ganley Ford West staff we are happy to assist you! Thank you again and we look forward to working with you in the future.

January 06, 2014

I've just had my remote control added to my beautiful new ford focus. I was able to get an appointment quickly. I dealt withFrank and Mack who were both friendly and professional . Not only did they ins More

by Auntd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank and Mack in service dept, Tom Terbrack
Jan 06, 2014 -

Ken Ganley Ford Parma responded

Looks like you got your remote start installed just in time! Our Service Department is made up of Factory Trained Technicians whose main focus is our Customer Satisfaction. We appreciate both your business and you kind words in regards to both our Sales Team and Service Department.

June 10, 2008

I bought a new 2008 Ford Ranger 4x4 in november of 2007. I bought a new 2008 Ford Ranger 4x4 in november of 2007. i have had multiple problems with it. so many, it would take pages to explain. But, the maj More

by jt5542002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mike hamilton, (mac) service manager
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