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Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,591 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,591 Reviews of Ken Ganley Ford Parma - Service Center
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Verified Customer
April 06, 2020
Nick was very helpful at my last visit to the service department he hooked up my bluetooth after my servise was done he went of his way to help thank very much. department he hooked up my bluetooth after my servise was done he went of his way to help thank very much. More
by gpieh
Employees Worked With
Nick Seminatore
April 03, 2020
Associates were very friendly and helpful. They asked questions and were very efficient. They greeted me upon my arrival They offered me a complimentary car wash. questions and were very efficient. They greeted me upon my arrival They offered me a complimentary car wash. More
by WHOPPEL
Employees Worked With
Nick Seminatore, Ashley Neely
March 25, 2020
Brought in my old Lincoln for some much needed service, problems solved.. My service advisor Ashley was awesome, she communicates very well and is always helpful. problems solved.. My service advisor Ashley was awesome, she communicates very well and is always helpful. More
by Supercarbodyman
Employees Worked With
Ashley Neely
March 25, 2020
I took my car in for an oil change and it was done within a half an hour they did an excellent job everybody was professional and courteous would recommend them highly a half an hour they did an excellent job everybody was professional and courteous would recommend them highly More
by garydavies741
Employees Worked With
Jerry Machacek
March 21, 2020
I was pleased with how easy it was to get a appointment with the service department. They were ready for me and expecting me when I arrived at the dealership. Did they finish the work in the stated time fr with the service department. They were ready for me and expecting me when I arrived at the dealership. Did they finish the work in the stated time frame. More
by BFF43
Employees Worked With
Nick Seminatore, Ashley Neely
March 20, 2020
Not up to par Service this time was less than stellar. Problems that occurred were aggravating and still unresolved to date. Not holding my breath as I'm sure the c Service this time was less than stellar. Problems that occurred were aggravating and still unresolved to date. Not holding my breath as I'm sure the corana virus panic will provide an excuse. More
by james.1295
Employees Worked With
Jeremy, Ashley Neely
March 18, 2020
Easy to get my vehicles in & the service completed. The service department is easy to deal with, always communicates well and ensures whether I need a ride or loaner they have me taken care of. service department is easy to deal with, always communicates well and ensures whether I need a ride or loaner they have me taken care of. More
by attackav8r_64
Employees Worked With
Nick Seminatore, Ashley Neely
March 17, 2020
Terrible communication, expectations are very poorly set and honestly would avoid going here at all costs. Nick and Ashley are great and friendly! It’s not their fault that departments don’t communicate at and honestly would avoid going here at all costs. Nick and Ashley are great and friendly! It’s not their fault that departments don’t communicate at all. More
by NotCreatingANamw
Employees Worked With
Nick Seminatore, Ashley Neely
March 17, 2020
The service department at Ganley Ford west is awesome, very willing to help in any way. I would recommend to anyone with a ford to visit for service. very willing to help in any way. I would recommend to anyone with a ford to visit for service. More
by Jeremymachacek1981
Employees Worked With
Nick Seminatore, Ashley Neely
