Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,804 Reviews of Ken Ganley Ford Parma - Service Center
Ganley always does outstanding service on my car. Last visit was a faulty air filter but I guarantee it was just the mechanic who idid not put it on tight enough. It was an inconvenience but we’re all hum visit was a faulty air filter but I guarantee it was just the mechanic who idid not put it on tight enough. It was an inconvenience but we’re all human More
Fantastic service and care from Ganley West team. I’ve bought my last three cars from them and have all service done there. I have never had an issue I in the thirty years I’ve been with Ganley. bought my last three cars from them and have all service done there. I have never had an issue I in the thirty years I’ve been with Ganley. More
Fast and good service I will keep Getting my truck Fast and good service I will keep Getting my truck maintenance here. From the moment you walk in to their service department you feel the welcome a Fast and good service I will keep Getting my truck maintenance here. From the moment you walk in to their service department you feel the welcome atmosphere from their team. More
Like the service department.People are always nice and informative. They always work on my car.I will always use this garage.Hopefully I will buy my next car with GanleyFord informative. They always work on my car.I will always use this garage.Hopefully I will buy my next car with GanleyFord More
As always. Your team kept excellent care of me. They were experienced and very thoughtful through the whole process. I look forward to each visit, knowing that I will be kept care of. Customer Service mean experienced and very thoughtful through the whole process. I look forward to each visit, knowing that I will be kept care of. Customer Service means a lot to me and you deliver it with zest. More

FAST, EASY, FAIR! My top three words of choice. Definitely check them out, no pressure and they will work with you, no problem. VERY HAPPY! Definitely check them out, no pressure and they will work with you, no problem. VERY HAPPY! More
Demasiado de espera nunca tienen los res puesto listo y no arreglan completo lo que se le dice pero l atención es muy bueno solo deben mejorar su servicio no arreglan completo lo que se le dice pero l atención es muy bueno solo deben mejorar su servicio More
Worst experience ever. I had my vehicle towed there for service. They tried to charge me $336 dollars for a part that other dealers charge $280 for with a 2 yr warranty and I had to wait 2 days to get the service. They tried to charge me $336 dollars for a part that other dealers charge $280 for with a 2 yr warranty and I had to wait 2 days to get the part in. Autozone charges $110 with a lifetime warranty and had the part in stock. After them having my truck for 5 days I gave them an ultimatum to have the truck done in 1 hour or I was going to have it towed somewhere else. It cost me over $700 to have the 3 yr old starter replaced. Not likely that I will ever go back there again for service. More
Great customer service. Dave explained what needed to be done and took good care of my Mustang. There's also a customer waiting area with good Wi-Fi where I could get some work done. done and took good care of my Mustang. There's also a customer waiting area with good Wi-Fi where I could get some work done. More