Ken Ganley Ford Parma - Service Center

Ford Explorer Staff was very helpful and followed through with everything they said they were going to do, and kept me informed. I appreciate that. It makes life a Staff was very helpful and followed through with everything they said they were going to do, and kept me informed. I appreciate that. It makes life a lot easier. More

Good work, fairly priced Never had a bad interaction with them, easy to get in, they’ve also responded quickly to an emergency breakdown in the past. Once I was a bit put off Never had a bad interaction with them, easy to get in, they’ve also responded quickly to an emergency breakdown in the past. Once I was a bit put off by the cost of an item during routine maintenance, they removed the price of the item from my bill. Great service center to work with! During this difficult social distancing period, they had everything under control and made me feel very safe. More

Good service but not coved compliant I have always had good service at galley but with the civid pandemic I didn’t feel safe with a lot of the employees not wearing masks the girl that wa I have always had good service at galley but with the civid pandemic I didn’t feel safe with a lot of the employees not wearing masks the girl that waited on me was not wearing a mask and she was the first person I saw some of the people in the service department were wearing masks and some weren’t. I was and didn’t feel safe walking in and seeing employees not. More

Accommodated me even though I read the appointment date wrong. Always treated well. Always reliable service. Always have had good treatment done sales Pam and service. wrong. Always treated well. Always reliable service. Always have had good treatment done sales Pam and service. More

Very efficient. Customer service in the service department was great. The wait time was accurate in receiving an oil change and tire rotation. I would definitely return! department was great. The wait time was accurate in receiving an oil change and tire rotation. I would definitely return! More

Oil change due THE customer service with Nick in Service was good. Also, Bolaji in sales was good. I've noticed that this service center is taking safety measures to THE customer service with Nick in Service was good. Also, Bolaji in sales was good. I've noticed that this service center is taking safety measures to ensure safety. Thank you Dale Jackson More

Great service very friendly staff! Very pleased with my service, oil change and tire rotation. Didn’t wait long. I’ll be back! This is the 3rd car I’ve purchased from here. The service Very pleased with my service, oil change and tire rotation. Didn’t wait long. I’ll be back! This is the 3rd car I’ve purchased from here. The service has greatly improved from 2009. More

Did fast efficient service on recall item. Service was efficient, and took the amount time as described to me, Car was clean as well as waiting area. I would use for service again. Service was efficient, and took the amount time as described to me, Car was clean as well as waiting area. I would use for service again. More

Excellent service as usual, took of vehicle service and recall in a timely manner. Always very consistent with service that is why I return time and time again recall in a timely manner. Always very consistent with service that is why I return time and time again More

The person I dealt with was very professional and knowledgeable. He washed my car and I was happy that I didn’t have to pay for the repair because it was under a recall paid for by Ford. knowledgeable. He washed my car and I was happy that I didn’t have to pay for the repair because it was under a recall paid for by Ford. More