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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.5
1,506 Reviews

1,506 Reviews of Ken Ganley Ford Parma - Service Center

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March 02, 2020

Ganley ford is awesome. My number 1 dealership. They are very helpful and friendly. I only trust Ganley with my Vehicle. I will recommend my friends and family More

by BLESSED197625
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore, Ashley Neely
Mar 09, 2020 -

Ken Ganley Ford Parma responded

Thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

February 27, 2020

Nick does a great job keeping me informed on the repair . The work on my car was done thoroughly and correctly. I always appreciate their hard work. More

by TPKEATING
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
Mar 09, 2020 -

Ken Ganley Ford Parma responded

Thank you so much! We are thrilled to hear you had a five star customer expierence!

February 26, 2020

OUTSTANDING CUSTOMER SERVICE Ganley had my best interest in mind from the minute my car was brought in for service and body work. Ashley in customer service was professional; know More

by JPASSAFIUME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown, Ashley Neely
Feb 26, 2020 -

Ken Ganley Ford Parma responded

Thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

February 26, 2020

The employees at this dealership are awesome I would not The employees at this dealership are awesome I would not go anywhere else to but a car or to get it serviced. In and out ina reasonable time More

by NRUNEVITCH
Recommend Dealer
Yes
Employees Worked With
Mike Hamilton
Feb 26, 2020 -

Ken Ganley Ford Parma responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2020

Prompt and courteous. Pleasant. Ready when promised. Not disappointed. Answered all of my questions to my complete satisfaction. Would not hesitate to recommend at a future date. More

by yard-bird
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
Feb 26, 2020 -

Ken Ganley Ford Parma responded

We're glad to hear that everything was completed quickly and to your satisfaction. Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

February 25, 2020

Service Visit I have my vehicle service at Ganley Ford for the last 12 plus years and really enjoy the experience. Nick has been helpful during my Service visits w More

by MARK3986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
Feb 25, 2020 -

Ken Ganley Ford Parma responded

We are very happy you had a five star experience with our team! "It means a lot to us to know your 100% completely satisfied. Please let us know if there is anything we can do to help! Thanks again four your business,

February 25, 2020

Quick as possible. It was fine. As for the lower price rating below, I'm cheap that's all. I went as quick as possible. Great, great job. More

by MARKYMARK4320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name was Robert, but not Brown. I saw his name on his arm. Got the job done quickly. Nice young man!
Feb 26, 2020 -

Ken Ganley Ford Parma responded

Thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

February 25, 2020

Just had my car in recently, I did not appreciate how my car was left in a dirty condition. Whoever worked on my car obviously had muddy boots, and left it in a disgusting condition. More

by JPKINGFAN
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Brown, Daniel Walker, Nick Seminatore, Ashley Neely
February 24, 2020

Oil change I had a oil change, Service is always good! I came into Ford for service on a Saturday, I didn’t mind waiting one Hour because I went to the Mexican R More

by Sharond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
Feb 26, 2020 -

Ken Ganley Ford Parma responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 22, 2020

Very good Nicholas was courteous and helpful. Had very good service and done promptly, I liked that I could set up the appointment online very easily and quickl More

by joyceck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
Feb 26, 2020 -

Ken Ganley Ford Parma responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

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