Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,596 Reviews of Ken Ganley Ford Parma - Service Center
iThis is a great place to get your car from i recommend i This is a great place to get your car from i recommend everyone to get a car from here very good service and quality i This is a great place to get your car from i recommend everyone to get a car from here very good service and quality More
The Service Department at Ganley Ford West has always been great. The most recent visit was again another timely and as expected service experience. Everyone has been great. I would recommend service at been great. The most recent visit was again another timely and as expected service experience. Everyone has been great. I would recommend service at Ganley Ford West to others. Very pleased. More
Everyone was friendly and ready to help solve the problem. No problem returning to this dealership. People on the phone were very helpful in getting me to the correct department problem. No problem returning to this dealership. People on the phone were very helpful in getting me to the correct department More
Thank you for service, everyone was very friendly. Engine light came on while driving I trust Gainly will take care of my vehicle. Thanks again for all help! light came on while driving I trust Gainly will take care of my vehicle. Thanks again for all help! More
Well I wasn’t impressed with the price especially when one side is sealed & the other side has grease fittings! And I get 100.00 off my bill for serving my country wasn’t even a 5%!!! But I am happy with one side is sealed & the other side has grease fittings! And I get 100.00 off my bill for serving my country wasn’t even a 5%!!! But I am happy with Ed that work on my truck. His work was GREAT!!! And I had him go over with me everything that was done to my truck! More
Ashley Neely made my service experience an easy enjoyable time. She is a very personable person whom Ganley should value. The car looked great after service was completed. Thanks we will be back. time. She is a very personable person whom Ganley should value. The car looked great after service was completed. Thanks we will be back. More
Dropped car at 8:25am for oil change and the works check up. They said they would call if anything else found. I called at 10:17 the said they would call me back in 5 minutes. I called again at 10:45 and to up. They said they would call if anything else found. I called at 10:17 the said they would call me back in 5 minutes. I called again at 10:45 and told again they would call in 5 minutes. I walked up at 11:15 to get me car done or not because they knew I had somewhere to be at noon. Sat until 11:50 never got wash but got estimate for about 5 things found . Estimate was 1398 plus tax, Called a couple of other reputable places and got an estimate for $928. I used to like your service dept. But the service NOT customer friendly. I will not be back, also bought my last 3 cars there I will be going elsewhere. I like to keep my business in the neighborhood but can not support your establishment any longer! More