Ken Ganley Ford Parma - Service Center

Took care of me quickly, had a courtesy car available for me to use. Dave in service made sure I was updated and finished all the requirements. me to use. Dave in service made sure I was updated and finished all the requirements. More

The steering column panel was broken during the airbag replacement and Aaron was quick to have the issue resolved without any problem. Appreciate the concern. replacement and Aaron was quick to have the issue resolved without any problem. Appreciate the concern. More

Very friendly and knowledgeable staff. Maintenance was completed in time frame indicated when I dropped off the car. Car was also washed which was appreciated. completed in time frame indicated when I dropped off the car. Car was also washed which was appreciated. More

Very prompt with the initial greeting and the paperwork for the appointment was all in order. This was followed by curtesy updates on the status of the repair. for the appointment was all in order. This was followed by curtesy updates on the status of the repair. More

I am always pleased with my service. I had to be at a doctor’s appointment and they had my car finished in time for me to get to the doctor. Also always let me know what other service I need to have done doctor’s appointment and they had my car finished in time for me to get to the doctor. Also always let me know what other service I need to have done, More

Appt was kept as promised on time… work done as promised without adding anything further charges to quoted amount…courteous employee on desk duty will return without adding anything further charges to quoted amount…courteous employee on desk duty will return More

Another great experience at Ganley Ford West. I couldn't be more pleased with the level of service they provided me again, on my 2017 Focus ST. I thought I had a major issue and was looking at huge repair b be more pleased with the level of service they provided me again, on my 2017 Focus ST. I thought I had a major issue and was looking at huge repair bills. Dave in Service got me in before he really had an open slot... I think he could tell how anxious I was about the whole ordeal. In any event, thankfully the issue was relatively minor and they got me back on the road, at minimal cost and even took care of a recall I had, (free of charge of course on that recall). All told, I really could not be happier with the service received at Ganley and it's why I keep bringing my vehicles and business back to them. Thank you all! More

I really liked working with my representative. I wish there was a loaner available when i need one but the gal i worked with was nice and always kept me posted!! there was a loaner available when i need one but the gal i worked with was nice and always kept me posted!! More

Dave got me taken care of so quickly, worked with me to make sure I had a payment plan and made it affordable. Great job make sure I had a payment plan and made it affordable. Great job More

Always good service and prompt. Appreciate the great service. Ganley Ford has been my dealer for many years and cars. And will keep coming back. Keep up the good work service. Ganley Ford has been my dealer for many years and cars. And will keep coming back. Keep up the good work More